Utilities Industry EAM/Field Services Consultant

Accenture•Miami, FL

15h•Hybrid

About The Position

Accenture is a leading solutions and services company that helps the world’s leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed across the enterprise, bringing together the talent of our approximately 786,000 people, our proprietary assets and platforms, and deep ecosystem relationships. Our strategy is to be the reinvention partner of choice for our clients and to be the most client-focused, AI-enabled, great place to work in the world. Through our Reinvention Services we bring together our capabilities across strategy, consulting, technology, operations, Song and Industry X with our deep industry expertise to create and deliver solutions and services for our clients. Our purpose is to deliver on the promise of technology and human ingenuity, and we measure our success by the 360° value we create for all our stakeholders. Within Accenture's Utilities Practice, We use our deep industry expertise in digital customer engagement and operations, connected energy services and customer platforms to help retail energy and utility providers with cost effectiveness, revenue assurance/extension and customer satisfaction and loyalty. Transmission & distribution (T&D) organizations must innovate, invest strategically, and modernize infrastructure to balance supply and demand, optimize assets and teams, and drive towards net-zero emissions. This role involves supporting the delivery of Utility Enterprise Asset Management (EAM), Work Management, and Field Service transformation initiatives for electric and gas utility clients. The consultant will analyze client business processes and operational challenges across asset management, maintenance, work management, construction, field operations, and asset performance. They will help clients define future-state operating models, improve business processes, and implement enterprise asset management solutions. Responsibilities include participating in requirements gathering, functional design, solution configuration, testing, deployment, and post-go-live support activities. Collaboration with cross-functional client and Accenture teams is key to delivering successful business and technology transformation programs. The role also involves supporting the implementation and optimization of enterprise asset management platforms such as IBM Maximo, SAP PM/EAM, Infor EAM, IFS, or similar solutions, and leveraging Data & AI, automation, predictive analytics, and intelligent asset management capabilities to improve maintenance planning, asset health, operational efficiency, and business decision-making. Developing client-ready presentations, process documentation, business requirements, and executive-level recommendations, as well as building trusted relationships with clients and contributing to high-quality project delivery are also core aspects of the role. Continuous development of industry, consulting, and leadership skills through challenging client engagements is expected. Travel may be required for this role, varying from 0 to 100% depending on business need and client requirements.

Requirements

Minimum of 3 years of experience supporting electric or gas utility operations, utility consulting, or enterprise asset management initiatives.
Experience in one or more of the following: Enterprise Asset Management (EAM), Work Management, Field Service Operations, Asset Performance Management, Maintenance Operations, Utility Construction, Utility Supply Chain.
Experience working with one or more enterprise asset management platforms such as: IBM Maximo, SAP PM / SAP EAM, Infor EAM, IFS, Oracle or similar enterprise asset management solutions.
Understanding of utility operational processes and the relationship between asset management, work management, GIS, supply chain, customer operations, and finance.
Experience participating in technology implementation, business transformation, or operational improvement initiatives.
Bachelor’s Degree or equivalent (12 years) work experience (If an, Associate’s Degree with 6 years of work experience).

Nice To Haves

Previous consulting experience or experience supporting consulting engagements.
Experience with electric transmission & distribution, gas distribution, or power generation utilities.
Experience integrating EAM solutions with GIS, OMS, CIS, ERP, or Supply Chain systems.
Experience leveraging Data & AI, predictive maintenance, machine learning, GenAI, or automation to improve utility operations.
Experience working in Agile project environments.
Professional certifications related to IBM Maximo, SAP, Infor, IFS, or utility operations.
Strong presentation, communication, stakeholder management, and problem-solving skills.

Responsibilities

Support the delivery of Utility Enterprise Asset Management (EAM), Work Management, and Field Service transformation initiatives for electric and gas utility clients.
Analyze client business processes and operational challenges across asset management, maintenance, work management, construction, field operations, and asset performance.
Help clients define future-state operating models, improve business processes, and implement enterprise asset management solutions.
Participate in requirements gathering, functional design, solution configuration, testing, deployment, and post-go-live support activities.
Collaborate with cross-functional client and Accenture teams to deliver successful business and technology transformation programs.
Support implementation and optimization of enterprise asset management platforms such as IBM Maximo, SAP PM/EAM, Infor EAM, IFS, or similar solutions.
Leverage Data & AI, automation, predictive analytics, and intelligent asset management capabilities to improve maintenance planning, asset health, operational efficiency, and business decision-making.
Develop client-ready presentations, process documentation, business requirements, and executive-level recommendations.
Build trusted relationships with clients while contributing to high-quality project delivery.
Continue developing industry, consulting, and leadership skills through challenging client engagements.