Utilities Industry EAM/Field Services Manager

Accenture•Miami, FL

1d•$80,400 - $293,800•Hybrid

About The Position

Accenture's Utilities Practice helps retail energy and utility providers with cost effectiveness, revenue assurance/extension, and customer satisfaction and loyalty by leveraging deep industry expertise in digital customer engagement and operations, connected energy services, and customer platforms. Transmission & distribution (T&D) organizations are challenged to innovate, invest strategically, and modernize infrastructure to balance supply and demand, optimize assets and teams, and drive towards net-zero emissions. This role involves supporting the delivery of Utility Enterprise Asset Management (EAM), Work Management, and Field Service transformation initiatives for electric and gas utility clients. The ideal candidate is a motivated consulting professional with experience in Utility Enterprise Asset Management (EAM), Work Management, or Field Operations, passionate about helping electric and gas utilities modernize their operations. They should enjoy solving complex business challenges by combining utility industry knowledge with technology-enabled transformation to improve asset reliability, workforce productivity, operational performance, and customer outcomes. Collaboration, client interaction, and leveraging Data & AI, automation, advanced analytics, and digital technologies to transform utility operations are key aspects of this role. The position involves supporting business process improvements and large-scale technology implementations, with a focus on learning, growth, and delivering measurable business value.

Requirements

Minimum of 5 years of experience supporting electric or gas utility operations, utility consulting, or enterprise asset management initiatives.
Experience in one or more of the following: Enterprise Asset Management (EAM), Work Management, Field Service Operations, Asset Performance Management, Maintenance Operations, Utility Construction, Utility Supply Chain.
Experience working with one or more enterprise asset management platforms such as: IBM Maximo, SAP PM / SAP EAM, Infor EAM, IFS, Oracle or similar enterprise asset management solutions.
Understanding of utility operational processes and the relationship between asset management, work management, GIS, supply chain, customer operations, and finance.
Experience participating in technology implementation, business transformation, or operational improvement initiatives.
Bachelor’s Degree or equivalent (12 years) work experience (If an, Associate’s Degree with 6 years of work experience)

Nice To Haves

Previous consulting experience or experience supporting consulting engagements.
Experience with electric transmission & distribution, gas distribution, or power generation utilities.
Experience integrating EAM solutions with GIS, OMS, CIS, ERP, or Supply Chain systems.
Experience leveraging Data & AI, predictive maintenance, machine learning, GenAI, or automation to improve utility operations.
Experience working in Agile project environments.
Professional certifications related to IBM Maximo, SAP, Infor, IFS, or utility operations.
Strong presentation, communication, stakeholder management, and problem-solving skills.

Responsibilities

Support the delivery of Utility Enterprise Asset Management (EAM), Work Management, and Field Service transformation initiatives for electric and gas utility clients.
Analyze client business processes and operational challenges across asset management, maintenance, work management, construction, field operations, and asset performance.
Help clients define future-state operating models, improve business processes, and implement enterprise asset management solutions.
Participate in requirements gathering, functional design, solution configuration, testing, deployment, and post-go-live support activities.
Collaborate with cross-functional client and Accenture teams to deliver successful business and technology transformation programs.
Support implementation and optimization of enterprise asset management platforms such as IBM Maximo, SAP PM/EAM, Infor EAM, IFS, or similar solutions.
Leverage Data & AI, automation, predictive analytics, and intelligent asset management capabilities to improve maintenance planning, asset health, operational efficiency, and business decision-making.
Develop client-ready presentations, process documentation, business requirements, and executive-level recommendations.
Build trusted relationships with clients while contributing to high-quality project delivery.
Continue developing industry, consulting, and leadership skills through challenging client engagements.