Utilities EAM and Field Service Consultant
About The Position
Within Accenture's Utilities Practice, we use our deep industry expertise in digital customer engagement and operations, connected energy services and customer platforms to help retail energy and utility providers with cost effectiveness, revenue assurance/extension and customer satisfaction and loyalty. Transmission & distribution (T&D) organizations must innovate, invest strategically, and modernize infrastructure to balance supply and demand, optimize assets and teams, and drive towards net-zero emissions. A motivated consulting professional with experience in Utility Enterprise Asset Management (EAM), Work Management, or Field Operations who is passionate about helping electric and gas utilities modernize their operations. You enjoy solving complex business challenges by combining utility industry knowledge with technology-enabled transformation, helping clients improve asset reliability, workforce productivity, operational performance, and customer outcomes. You thrive in collaborative environments, enjoy working directly with clients, and are excited by opportunities to leverage Data & AI, automation, advanced analytics, and digital technologies to transform utility operations. Whether supporting business process improvements or large-scale technology implementations, you are eager to learn, grow, and deliver measurable business value.
Requirements
- Minimum of 3 years of experience supporting electric or gas utility operations, utility consulting, or enterprise asset management initiatives.
- Experience in one or more of the following: Enterprise Asset Management (EAM), Work Management, Field Service Operations, Asset Performance Management, Maintenance Operations, Utility Construction, Utility Supply Chain
- Experience working with one or more enterprise asset management platforms such as: IBM Maximo, SAP PM / SAP EAM, Infor EAM, IFS, Oracle or similar enterprise asset management solutions
- Understanding of utility operational processes and the relationship between asset management, work management, GIS, supply chain, customer operations, and finance.
- Experience participating in technology implementation, business transformation, or operational improvement initiatives.
- Bachelor’s Degree or equivalent work experience
Nice To Haves
- Previous consulting experience or experience supporting consulting engagements.
- Experience with electric transmission & distribution, gas distribution, or power generation utilities.
- Experience integrating EAM solutions with GIS, OMS, CIS, ERP, or Supply Chain systems.
- Experience leveraging Data & AI, predictive maintenance, machine learning, GenAI, or automation to improve utility operations.
- Experience working in Agile project environments.
- Professional certifications related to IBM Maximo, SAP, Infor, IFS, or utility operations.
- Strong presentation, communication, stakeholder management, and problem-solving skills.
Responsibilities
- Support the delivery of Utility Enterprise Asset Management (EAM), Work Management, and Field Service transformation initiatives for electric and gas utility clients.
- Analyze client business processes and operational challenges across asset management, maintenance, work management, construction, field operations, and asset performance.
- Help clients define future-state operating models, improve business processes, and implement enterprise asset management solutions.
- Participate in requirements gathering, functional design, solution configuration, testing, deployment, and post-go-live support activities.
- Collaborate with cross-functional client and Accenture teams to deliver successful business and technology transformation programs.
- Support implementation and optimization of enterprise asset management platforms such as IBM Maximo, SAP PM/EAM, Infor EAM, IFS, or similar solutions.
- Leverage Data & AI, automation, predictive analytics, and intelligent asset management capabilities to improve maintenance planning, asset health, operational efficiency, and business decision-making.
- Develop client-ready presentations, process documentation, business requirements, and executive-level recommendations.
- Build trusted relationships with clients while contributing to high-quality project delivery.
- Continue developing industry, consulting, and leadership skills through challenging client engagements.
Benefits
- medical, dental, vision, life, and long-term disability coverage
- a 401(k) plan
- bonus opportunities
- paid holidays
- paid time off
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
