Usher

Boyd GamingDubuque, IA
Onsite

About The Position

Responsible for assisting guests at entertainment events by collecting admission tickets/passes, distributing programs, assisting in finding seats, answering questions about the facility and its offerings.

Requirements

  • Must have excellent customer service and communication skills.
  • Must be able to stand and walk (including stairs) for extended periods of time.
  • Must be able to bend and lift up to 25 pounds.
  • Must be able to quickly read and interpret information printed on event tickets.
  • Must be able to assist guests in wheelchairs.
  • Must be alert at all times and be able to think and act quickly and appropriately in the event of an emergency.

Nice To Haves

  • Six (6) months of experience as an usher in a comparable venue preferred.

Responsibilities

  • Provide general information about the property and the various venues.
  • Ensure that guests are properly seated and late seating policies are followed.
  • Assist with guest seating and ticketing situations.
  • Distribute event programs.
  • Assist with the enforcement of the camera/tape policy for each event.
  • Alert management of any guest’s special needs or emergency situations.
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