Usher
Diamond Jo Casino Dubuque•Dubuque, IA
•Onsite
About The Position
Responsible for assisting guests at entertainment events by collecting admission tickets/passes, distributing programs, assisting in finding seats, answering questions about the facility and its offerings.
Requirements
- Must have excellent customer service and communication skills.
- Must be able to stand and walk (including stairs) for extended periods of time.
- Must be able to bend and lift up to 25 pounds.
- Must be able to quickly read and interpret information printed on event tickets.
- Must be able to assist guests in wheelchairs.
- Must be alert at all times and be able to think and act quickly and appropriately in the event of an emergency.
Nice To Haves
- Six (6) months of experience as an usher in a comparable venue preferred.
Responsibilities
- Provide general information about the property and the various venues.
- Ensure that guests are properly seated and late seating policies are followed.
- Assist with guest seating and ticketing situations.
- Distribute event programs.
- Assist with the enforcement of the camera/tape policy for each event.
- Alert management of any guest’s special needs or emergency situations.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
