Usher

ASM Global • Laredo, TX

1d • Onsite

About The Position

Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component — feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking — of world-class live events and venues. The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sound like a winning formula for you? Join us!

Requirements

• Previous customer service experience required.
• MUST BE 18+ YEARS OLD TO APPLY

Nice To Haves

• Bi-lingual (English/Spanish) will be strongly preferred.
• Strong communication and teamwork skills are a must.

Responsibilities

• Be on time.
• Be in a clean, presentable uniform and ready to work at your call time.
• Smile, make eye contact and be courteous!
• Be proactive – approach your guest, don’t wait for them to approach you.
• Be certain that each guest is greeted in a warm and friendly manner (“Hello, May I show you to your seat?).
• Escort all guest to their seats when possible.
• Inspect your area prior to an event to be certain that is clean and presentable to our guest.
• Check each ticket thoroughly noting date, section, seat and row number.
• Receive and act upon complaints from guest and refer them to your supervisor if unable to satisfy their needs.
• Know where your supervisor is at all times.
• Keep aisles clear of people.
• Politely inform guest where smoking is allowed.
• Notify your supervisor when spills or accidents occur in your section.
• When observing a guest with unauthorized contraband, contact your supervisor immediately if your polite request is met with resistance.
• Other duties may be assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed