Usher Ticket Taker - HISTORY
About The Position
Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. We are looking for passionate and motivated individuals with an entrepreneurial spirit, who are resourceful, innovative, forward thinking and committed. If this sounds like you, then please read on!
Requirements
- Must be able to work evenings, weekends and holidays as required
- You desire the need to make every guest experience as memorable and special as possible
- Humble, kind-spirited and reliable with a passionate and confident attitude
- You’ve found the balance of being respectful and professional whilst being fun and jovial in a work environment
- You have strong attention to detail and customer service skills
- You have the ability to take direction and work calmly and effectively under pressure
- You possess a strong work ethic with a high sense of responsibility in an ever-changing environment
- You have the ability to work independently and within a team to juggle multiple prioritized tasks
Nice To Haves
- Experience in a hospitality environment an asset, but not a must
- Previous experience handling cash and/or PAT devices an asset, but not required
Responsibilities
- Operate as Coat Check Attendant, Usher, and Ticket Scanner as scheduled
- Ability to examine tickets and direct guests in a friendly and engaging manner
- Aid patrons who have disabilities or other special needs in finding an appropriate seat or section for them to enjoy the show comfortably.
- Greet arriving guests and answer any questions they have regarding showtimes, events or parking
- Ability to lead and direct guests in a personable and inclusive manner to various areas of History such as; bars, washrooms, merchandise activations etc.
- Capability to read and assess situations from afar and be able to intercept and help guests if needed
- Communicate with any internal stakeholders on any need-to-know information regarding guests
- Monitor assigned areas and guest conduct to ensure safety and service is always a top priority.
- Follow all emergency procedures regarding venue evacuation and know the location of all exits throughout the building.
- Flexibility to perform other job-related duties as required
- Promptly greet and communicate with guests on coat check process
- Hang and organize coats within a logical order and system
- Return coats and items using the numerical order system to guests in a friendly and efficient manner
- Maintain and organize coat check area ensuring cleanliness and organization at all times
- Accurately complete paperwork referring to lost or stolen articles and follow up with respective parties if needed
Benefits
- Accommodations for candidates with disabilities are available on request during all aspects of the recruitment and selection process.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
