Usher

Aramark•Los Angeles, CA

8d•$23 - $23•Onsite

About The Position

Usher/Ticket Takers will ensure all arena customer service needs are met during events. Usher/Ticket takers will greet all guests at all entrances with a verbal greeting, and direct guests to their seats or other locations as needed. Usher/Ticket takers will answer all venue questions upon request.

Requirements

Must be friendly and personable, must always display excellent customer service skills.
Must work well with other team members.
Must be able to report to scheduled shift on time, and work until the event has concluded and guests have vacated the building.
Position requires standing and walking for the entire shift.
Position may require walking up and down stairs for extended periods of time.
Must have the ability to understand and communicate written & verbal instructions in English.

Nice To Haves

night, weekend & holiday availability.

Responsibilities

Greeting all guests with a smile and a verbal greeting upon entry to the arena.
Admit guests into the venue who poses valid tickets, pass or credentials. Deny access to those who do not possess the proper tickets.
Provide guests with directions to all venue locations as needed.
Must be proactive not reactive, if a guest looks confused always ask if they need assistance.
Direct guests to correct seats and resolve any seating issues that may arise.
Monitor guest conduct and notify manager, lead and or security staff of any suspicious, behavior rude activity or vulgar language.
Act upon all complaints in a prompt, friendly professional manner.
Must display a positive attitude and always move with a sense of urgency.
Must complete all tasks assigned by client/management, even those tasks outside of the employees’ scope of work that are ethical and safe for the employee to perform.