Usher/Ticket Takers - Orpheum Theatre Boston

Live Nation Entertainment•Boston, MA

2d•$16 - $20•Onsite

About The Position

Live Nation Entertainment is the world’s leading live entertainment company. The Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. We foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support, it’s no wonder we are certified as a Great Place to Work organization and one of People Magazine’s “50 Companies that Care”. We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation.

Requirements

Candidates should be friendly, outgoing, and presentable with the ability to think quickly in a fast paced environment and communicate effectively.
High School Diploma or equivalent preferred
At least 1+ year in a guest service role preferred
Excellent verbal, written and interpersonal communication skills
Acute sense of judgment, tact and diplomacy
Position requires constant walking, climbing stairs and occasional sitting, lifting and carrying 25 lbs.+
6-8 hour shifts, walk up and down stairs.

Responsibilities

Greet guests, scan guest tickets upon entry to the venue, answer guest questions, assist guests with any questions and examines tickets for entry to various seat levels around the venue during the event.
Assist with keeping the venue safe, clean and presentable to the guest.
Resolve guest complaints or problems.
Examine tickets or passes to verify authenticity.
Provide assistance to guests with special needs, such as helping with seat accommodations.
Guide guests to exits or provide other instructions or assistance in case of emergency.
May assist in verifying staff credentials to generally restricted areas.
Assist patrons by giving directions places inside or outside the venue.
Ensure guests are safely enjoying the show.
Additional tasks as requested by management.