Usher/Ticket Taker - HISTORY, Ottawa

Live Nation Entertainment • Ottawa, ON

2d • Onsite

About The Position

Who are you? Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! You will have the opportunity to be part of a very special team for Live Nation’s newest Canadian venue, HISTORY Ottawa. A state-of-the-art venue with a capacity of up to 2000 hosting over 180 concerts and private events annually. If you are ready to be a part of Ottawa’s most memorable and historic shows, this role might be for you!

Requirements

• Experience in a hospitality environment an asset, but not a must
• You desire the need to make every guest experience as memorable and special as possible
• Humble, kind-spirited and reliable with a passionate and confident attitude
• You have strong attention to detail and customer service skills
• You have the ability to take direction and work calmly and effectively under pressure
• You possess a strong work ethic with a high sense of responsibility in an ever changing environment
• You have the ability to work independently and within a team to juggle multiple prioritized tasks
• Must be able to work evenings, weekends and holidays as required

Responsibilities

• Ability to examine tickets and direct guests in a friendly and engaging manner
• Aid patrons who have disabilities or other accommodation requests in finding an appropriate seat or section for them to enjoy the show comfortably.
• Greet arriving guests and answer any questions they have regarding showtimes, events or parking
• Ability to lead and direct guests in a personable and inclusive manner to various areas of History such as; bars, washrooms, merchandise activations etc.
• Capability to read and assess situations from afar and be able to intercept and help guests if needed
• Communicate with any internal stakeholders on any need to know information regarding guests
• Monitor assigned areas and guest conduct to ensure safety and service is always a top priority.
• Follow all emergency procedures regarding venue evacuation and know the location of all exits throughout the building.
• Flexibility to perform other job related duties as required

Benefits

• generous vacation
• healthcare
• retirement benefits
• student loan repayment
• tuition reimbursement
• six months of paid caregiver leave for new parents including fostering
• perks like Roadie Babies helping new parents care for their babies on work trips
• access to free live events through our exclusive employee ticketing program

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed