Usher-Ticket Taker
Mohegan Sun•Montville, CT
•Onsite
About The Position
This position is responsible for validating guest tickets upon entry to an event, offering venue information and guiding guests to their seats.
Requirements
- Previous customer service experience preferred
- Must be able to communicate effectively in English
- Knowledge of the Casino property and its offerings
- Knowledge of the Arena’s emergency evacuation plan
Nice To Haves
- Good verbal communication skills
- Knowledge of the Arena and the property layout
- Ability to work as part of the event staff team
Responsibilities
- Scans guest tickets upon entry to an event and guides guests to their seats
- Collects and validates patron tickets to events
- Provides information to patrons about the venue
- Addresses patron complaints and issues or refers them to a Shift Manager, as needed
- Assists in maintaining a safe and secure patron experience according to department policies and procedures
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
