User Research Team Lead | Chef·fe d'équipe en recherche utilisateur·rice
About The Position
Behaviour Interactive, headquartered in Montreal, is a leading independent studio in the gaming industry, developing experiences across PC, console, and mobile platforms. With over 1200 employees and studios in Toronto, Rotterdam, and the UK, the company operates with two core business focuses: Services and Original Games. The Services team collaborates with major gaming and entertainment companies like Disney, Sony, Activision, and Nintendo for work-for-hire development and location-based entertainment. The Original Games unit develops signature IPs, including Dead by Daylight. Behaviour Interactive is committed to diversity and inclusion, valuing individuals of all ages, sex, ethnicity, color, origin, religion, sexual orientation, gender identity, civil status, disability, or any other protected characteristics. Creating player-first experiences is central to the company's mission. As User Research Team Lead, you will coordinate and lead a team of user research specialists who support the production and live operations of the games. This role requires balancing people leadership with research expertise to ensure high-quality insights are consistently delivered and integrated into design, product, and strategic decisions across multidisciplinary teams. The company is also expanding the 7 Days to Die franchise in collaboration with The Fun Pimps, aiming to evolve this iconic title for its community of over 20 million players.
Requirements
- 9+ years of experience in user research.
- Strong expertise in qualitative, quantitative, and mixed methods research, including survey design and data analysis.
- Proven experience leading or mentoring researchers in a team environment.
- Master’s degree in social science, psychology, UX design, marketing, or equivalent experience.
- Strong collaboration and communication skills within multidisciplinary teams.
- Solid knowledge of the video games industry and player centered development practices
Nice To Haves
- Games industry experience considered an asset
Responsibilities
- Lead and support a team of user research specialists across multiple projects on a day to day basis.
- Ensure timely delivery of research insights while maintaining high quality and methodological standards.
- Collaborate closely with producers, product managers, game designers, and analytics partners to align research with production needs.
- Work with the group lead to prioritize and execute user research initiatives, both operational and strategic.
- Provide coaching, feedback, and visibility on objectives to support team growth and effectiveness.
- Contribute to the evolution of research processes, standards, and best practices within the Player Insights team
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
501-1,000 employees
