User Experience (UX) Designer - Hybrid

Smart IMS•Austin, TX

1d•Hybrid

About The Position

As a User Experience Designer, you are responsible for software design across advisor services platforms, which is primarily desktop and responsive mobile. We are a multi-disciplinary group of user experience designers, visual designers, content writers, and researchers. We work with strategic business and technology partners across the enterprise to build best-in-class software experiences for our users. Our business is driven by looking through our clients' eyes, which makes it a great place to practice user-centered design. Our purpose is designing tools and experiences that enable users to achieve their financial goals.

Requirements

Design Consulting
Design Management
Design Expertise and Execution
Teamwork, Collaboration and Engagement
Empathy & Curiosity
Understand great designs are achieved iteratively.
Has a design position but is not rigidly fixed when presented with new information.
Passionate about team, our mission and the needs of our partners and users.
Enthusiastic about UX design.
Regularly learns more about design theory, practice, and tools.

Nice To Haves

Experience with responsive mobile design.
Experience with desktop design.
Experience with user-centered design principles.
Experience working with strategic business and technology partners.
Experience designing tools and experiences for financial goals.

Responsibilities

Facilitate collaborative design sessions including sketching and ideation.
Lead design reviews and drive decisions.
Create design solutions with a multi-faceted team considering all aspects of the advisor experience, from consultative to end client/consumer experience.
Faithfully translate the established patterns and design systems to ensure company goals are met.
Visualize ideas in a clear form (sketch, diagram, wireframe, or prototype) and provide appropriate level documentation.
Set expectations with the project team and prioritize activities.
Create and maintain design schedules.
Communicate status and agreements with project team.
Review work with UX managers, keep them updated on project status and escalate items appropriately.
Maintain the high standards set by the group.
Conduct the primary design activities, create deliverables, and conduct QA at an expert level.
Participate and support research efforts.
Commit to improving our process and methods with an emphasis on both effectiveness and efficiency.
Work well with all partners to deliver work.
Support UX team members.
Strategically listen to feedback and help guide the delivery.
Understand user needs, walking in their shoes when possible.
Focus on innovation and improvement.
Regularly learns more about design theory, practice, and tools.