User Experience Designer

Charles Schwab Inc.•Austin, TX

3d•$112,300 - $155,000•Onsite

About The Position

At Schwab, great client experiences start with great people. We are looking for an experienced, collaborative, and adaptable User Experience Designer to join the Digital Retail PILLAR team within the User Experience Team. You will help create thoughtful digital experiences that make complex financial moments feel clearer, more useful, and more human. This is an individual contributor role for a designer who has built a strong foundation in UX practice and is ready to grow through increased ownership, deeper collaboration, and broader product exposure. You will partner across Experience Design, Product, Engineering, Research, Content, and Design Systems to turn client needs and business goals into intuitive experiences across web and mobile. The work matters because millions of clients rely on Schwab to make decisions about their financial lives. We are deeply focused on creating the best possible experiences for them. We are equally committed to building an environment where people support one another, share ideas openly, and help each other do the best work of their careers. Client expectations are changing quickly. Mobile experiences, personalization, AI, and new interaction models are reshaping how people expect to engage with financial services. This role will help Schwab respond thoughtfully by contributing to clear, accessible, and consistent digital experiences that support clients with confidence.

Requirements

3 to 5 years of UX design experience focused on digital products, or equivalent experience
An online portfolio that demonstrates design thinking, problem-solving, and high-quality digital product work
Experience across the user-centered design process, including research synthesis, user flows, wireframes, prototyping, testing, and iteration
Experience designing for web and mobile experiences
Ability to apply design systems, accessibility standards, and UX best practices to create consistent experiences
Strong interaction design and visual communication skills, including layout, hierarchy, typography, and pattern usage
Experience working with cross-functional teams in Agile or similar iterative product development environments
Ability to communicate design rationale clearly and incorporate feedback thoughtfully
Proficiency with Figma or comparable product design tools

Nice To Haves

At least 1 year of UX experience designing touch-based mobile interfaces
Experience working with iOS Human Interface Guidelines, Material Design, or similar platform standards
Familiarity with accessibility and inclusive design practices
Experience using design systems and reusable component libraries
Exposure to AI-powered tools or workflows that support design, research, prototyping, or problem-solving
Financial services or other highly regulated industry experience
Comfort collaborating closely with engineers and understanding how design decisions affect implementation

Responsibilities

Design user flows, wireframes, prototypes, and high-fidelity interfaces across desktop, mobile web, and native mobile platforms
Translate business objectives, client needs, research insights, and technical considerations into usable, accessible digital experiences
Support product design efforts from discovery and concept development through delivery and iteration
Use established design system components and patterns to create consistent experiences, while identifying opportunities to improve clarity and usability
Simplify complex financial workflows and information into experiences that feel approachable and trustworthy
Explore thoughtful uses of AI-powered tools and emerging workflows to support design exploration, prototyping, and problem-solving
Own design tasks and workstreams with support from senior designers, project leads, and cross-functional partners
Partner closely with Experience Design, Product, Engineering, Research, Content, and Design System teams
Build trust through clear communication, transparency, accountability, and follow-through
Participate in design reviews, critiques, workshops, and working sessions that improve the quality of the work
Use research, analytics, client feedback, and design judgment to guide decisions
Present design concepts and rationale clearly, while staying open to feedback and new information
Raise risks, dependencies, and roadblocks early so the team can make informed decisions
Contribute to a team culture where people share ideas openly, ask good questions, and help one another grow