User Experience Analyst

Auto-Owners Insurance Company•Lansing, MI
•Hybrid

About The Position

Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated individual to join our team as a User Experience Designer. Responsibilities include analyzing business requirements and user feedback needed for user-centered design. This includes the ability to create the necessary visual design and information architecture for various deliverables. The position requires the person to: Consulting with business users and IT to determine the information needed to develop visual design concepts, including graphics, and screen mockups. Conducting and analyzing user research, including usability studies, user interviews and surveys. Developing information architecture needed for web development and user interactions. Maintaining an awareness of current usability and user-centered design best practices. Consulting with users, architects, project leaders, and management to resolve problems and suggest alternatives. Assisting with development and maintenance of corporate web standards.

Requirements

  • Must be able to communicate effectively with project teams and participate in brainstorming sessions.
  • Portfolio of previous projects demonstrating Web Design/User Experience Design.

Nice To Haves

  • Bachelor’s degree in user experience design, user interface design, user centered design, information architecture, graphic design, human-computer interaction, new media, or equivalent experience is preferred.
  • Strong artistic and visual eye for design, with a solid understanding of how to design for the web.
  • Proficiency with Adobe Suite (InDesign, Illustrator, Photoshop).
  • Understanding of CSS, (X)HTML, XML, JavaScript, image editing and production, interface design, usability testing, and information architecture is desired.

Responsibilities

  • Consulting with business users and IT to determine the information needed to develop visual design concepts, including graphics, and screen mockups.
  • Conducting and analyzing user research, including usability studies, user interviews and surveys.
  • Developing information architecture needed for web development and user interactions.
  • Maintaining an awareness of current usability and user-centered design best practices.
  • Consulting with users, architects, project leaders, and management to resolve problems and suggest alternatives.
  • Assisting with development and maintenance of corporate web standards.

Benefits

  • friendly work environment
  • structured training program
  • employee mentoring
  • excellent compensation/benefits package
  • competitive base salary
  • matched 401(k)
  • fully-funded pension plan (once vested)
  • bonus programs
  • generous paid time off including holidays, vacation days, personal time, and sick leave.
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