About The Position

We are a leader in financial technology, delivering innovative SaaS-based mortgage servicing solutions. As a Principal User Experience Designer, you will play a critical role in shaping intuitive, scalable, and efficient experiences across complex, data-driven products. This is a hands-on principal role focused on translating business requirements into clear, system-driven user flows, patterns, and interactions. You will partner closely with product and engineering to drive alignment, simplify complexity, and deliver high-quality design outcomes in a fast-paced, evolving environment.

Requirements

  • Strong proficiency in Figma, including creating reusable components, variants, and scalable design patterns
  • Use Figma effectively for user flows, interaction design, and efficient cross-functional collaboration
  • Work pragmatically with low-to-medium fidelity artifacts based on product needs, timelines, and complexity

Nice To Haves

  • Experience with Git is a plus

Responsibilities

  • Lead by example through high-quality design execution while acting as a senior design voice across product teams
  • Mentor and guide designers, influencing team output, consistency, and decision-making
  • Contribute to the Figma design system to support a growing enterprise ecosystem
  • Standardize workflows for contribution, governance, and adoption of new design patterns, driving alignment across product and engineering teams
  • Identify opportunities for AI-driven automation and decision support while designing data-driven, rules-based systems with clear, predictable behavior and interactions
  • Balance usability, business constraints, and technical feasibility to deliver effective system-level solutions
  • Partner with product and engineering to refine requirements, shape solutions, and ensure design decisions are feasible, scalable, and effectively implemented
  • Translate technical and AI capabilities into practical, user-centered experiences within existing product ecosystems
  • Communicate effectively across teams, influencing decisions and navigating differing perspectives to drive aligned outcomes
  • Use AI-assisted tools to accelerate design exploration, iteration, and delivery
  • Produce the appropriate level of artifacts (flows, wireframes, mockups) with a focus on clarity, usability, and speed over exhaustive documentation
  • Operate effectively in fast-paced, resource-constrained environments, navigating ambiguity and incomplete inputs
  • Apply sound judgment to prioritize work, balance innovation with feasibility, and drive meaningful outcomes

Benefits

  • Remote/Hybrid workplace options
  • Health Benefits
  • Unlimited Flexible Time Off
  • Family Planning Services
  • Tuition Reimbursement
  • Paid Family Leave
  • 401(k) Matching
  • Pet Insurance
  • In-person and Virtual Social Experiences
  • Career Pathing
  • Focus Time Fridays
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