User Experience Design Specialist (Multiple Positions Available)

SAP Careers • Newport Beach, CA

3d • $152,755 - $206,460 • Hybrid

About The Position

SAP America, Inc. is hiring multiple User Experience Design Specialists at its Newport Beach, California location under a hybrid work model. The role conducts generative and evaluative research and turns user insights into findings, themes, and recommendations that inform design and product decisions. It translates product requirements and research insights into user flows, interaction patterns, and prototypes, and validates designs with external users. The position also explores business AI use cases and designs conversational and embedded AI features for complex enterprise workflows.

The specialist develops and maintains scalable design systems for enterprise software products, documents design specifications, and collaborates with product managers and engineers to align user, business, and technical requirements throughout the design process. The role also supports client-facing design workshops and co-innovation sessions and performs UX quality assurance to preserve design intent through delivery.

Requirements

• Bachelor’s degree or foreign equivalent in Innovation, Interaction Design, Industrial Design, Human Computer Interaction, or a related field, plus five years of progressive post-baccalaureate experience in the job offered or a related occupation; alternatively, a master’s degree or foreign equivalent in one of these fields plus three years of experience.
• Three years of experience translating product requirements into mockups and interactive prototypes using Figma.
• Three years of experience planning, executing, and analyzing user research studies using exploratory and evaluative methods to generate product-improvement insights.
• Three years of experience maintaining user research databases or repositories using research management tools, including Airtable and Dovetail.
• Three years of experience facilitating workshops in complex enterprise environments using design thinking methods with internal and customer-facing participants.
• Three years of experience writing design specification documentation to communicate interaction design requirements to engineering and product management teams.
• Three years of experience assisting product teams with UX quality assurance checks and creating tickets in JIRA.
• Two years of experience creating design systems to support interaction design for enterprise software products.
• Two years of experience designing enterprise SaaS software for the Consumer-Packaged Goods (CPG) industry.
• Two years of experience designing business AI experiences, including enterprise chatbots and embedded AI functionality within enterprise SaaS products.
• Two years of experience executing user research using LinkedIn Sales Navigator, Zintro, and UserZoom.

Responsibilities

• Recruit user research participants and maintain the user research database.
• Translate product requirements and user insights into user flows, interaction patterns, and low- to high-fidelity prototypes.
• Validate designs with external users through user research.
• Explore business AI use cases and design conversational and embedded AI features for complex enterprise business workflows.
• Develop and maintain scalable design systems as needed for enterprise software products.
• Write design specification documentation and collaborate with product managers and engineers to align user, business, and technical requirements.
• Assist with planning and facilitating client-facing design workshops and co-innovation sessions.
• Conduct UX quality assurance checks to maintain design intent throughout the end-to-end process.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level