User Experience Design Specialist

SAP•Newport Beach, CA

2d•$135,000 - $229,400•Hybrid

About The Position

SAP Labs, LLC seeks a User Experience Design Specialist at our Newport Beach, CA location to translate business requirements and user insights into user flows, journeys, wireframes, and prototypes and interaction patterns. This role involves creating and testing low to high fidelity designs with end users, iterating based on feedback. The specialist will design intuitive experiences for financial workflows including pricing, promotions, trade spend, and revenue growth management. They will partner with engineering teams to ensure accurate, high quality implementation of design solutions and collaborate with front end developers, considering feasibility across HTML, CSS, JavaScript, and Angular. The role also includes contributing to design systems, standards, and guidelines to ensure consistency across products, planning and conducting qualitative and quantitative user research to inform design strategy, and synthesizing research into actionable insights, journeys, personas, and clear recommendations. The specialist will work cross functionally with product, engineering, and stakeholders to align on user centered solutions and integrate design and research into product planning, backlog prioritization, and roadmap delivery.

Requirements

Creating high-fidelity and low-fidelity designs and interactive prototypes while applying the required domain knowledge
Mapping user journeys, end-to-end workflows, service blueprints, and system processes
Conducting qualitative and quantitative user research, analyzing data to identify patterns and insights, and synthesizing findings into actionable recommendations
Defining user to guide product decisions and experience design
Writing code in front-end technologies including HTML, CSS, JavaScript, and Angular
Utilizing design and research tools including Figma, FigJam, Dovetail, Respondent, UserTesting, and Mural, and product and delivery tools including Jira and Aha!
Designing workflows and user experiences in the Consumer Packaged Goods industry to support complex financial decision-making
Preparing detailed design specifications, and documentation utilizing Figma Design tool
Organizing and facilitating design workshops for internal and customer facing participants
Designing solution portfolios that integrate SAP S/4HANA, BTP, and CX Sales Cloud with Retail Execution and earlier ERP systems including SAP ECC

Responsibilities

Create and test low to high fidelity designs with end users, iterating based on feedback.
Design intuitive experiences for financial workflows including pricing, promotions, trade spend, and revenue growth management.
Partner with engineering teams to ensure accurate, high quality implementation of design solutions.
Collaborate with front end developers, considering feasibility across HTML, CSS, JavaScript, and Angular.
Contribute to design systems, standards, and guidelines to ensure consistency across products.
Plan and conduct qualitative and quantitative user research to inform design strategy.
Synthesize research into actionable insights, journeys, personas, and clear recommendations.
Work cross functionally with product, engineering, and stakeholders to align on user centered solutions.
Integrate design and research into product planning, backlog prioritization, and roadmap delivery.