User Experience Design Specialist

SAP • Newport Beach, CA

1d • Hybrid

About The Position

SAP Labs, LLC seeks a User Experience Design Specialist at our Newport Beach, CA location to translate business requirements and user insights into user flows, journeys, wireframes, prototypes, and interaction patterns. We help the world run better. At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

Requirements

• Bachelor’s degree or foreign equivalent in Design, Human Computer Interaction, Engineering, or a related field of study and five (5) years of progressive post-baccalaureate experience in the job offered or related occupation. Alternatively, a Master’s degree or foreign equivalent in Design, Human Computer Interaction, Engineering, or a related field of study and three (3) years of experience in the job offered or related occupation.
• Two (2) years involving each of the following: Creating high-fidelity and low-fidelity designs and interactive prototypes while applying the required domain knowledge; Mapping user journeys, end-to-end workflows, service blueprints, and system processes; Conducting qualitative and quantitative user research, analyzing data to identify patterns and insights, and synthesizing findings into actionable recommendations; Defining user to guide product decisions and experience design; Writing code in front-end technologies including HTML, CSS, JavaScript, and Angular; and Utilizing design and research tools including Figma, FigJam, Dovetail, Respondent, UserTesting, and Mural, and product and delivery tools including Jira and Aha!
• One (1) year involving each of the following: Designing workflows and user experiences in the Consumer Packaged Goods industry to support complex financial decision-making; Preparing detailed design specifications, and documentation utilizing Figma Design tool; Organizing and facilitating design workshops for internal and customer facing participants; and Designing solution portfolios that integrate SAP S/4HANA, BTP, and CX Sales Cloud with Retail Execution and earlier ERP systems including SAP ECC.

Responsibilities

• Create and test low to high fidelity designs with end users, iterating based on feedback.
• Design intuitive experiences for financial workflows including pricing, promotions, trade spend, and revenue growth management.
• Partner with engineering teams to ensure accurate, high quality implementation of design solutions.
• Collaborate with front end developers, considering feasibility across HTML, CSS, JavaScript, and Angular.
• Contribute to design systems, standards, and guidelines to ensure consistency across products.
• Plan and conduct qualitative and quantitative user research to inform design strategy.
• Synthesize research into actionable insights, journeys, personas, and clear recommendations.
• Work cross functionally with product, engineering, and stakeholders to align on user centered solutions.
• Integrate design and research into product planning, backlog prioritization, and roadmap delivery.

Benefits

• Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
• SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best.
• SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level