User Acceptance Testing Capability Manager - Remote

UnitedHealth Group•Eden Prairie, MN

1d•$72,800 - $130,000•Remote

About The Position

The UAT Capability Manager is accountable for the end-to-end ownership, coordination, and execution of User Acceptance Testing (UAT) for clinical and operational applications. This role ensures that new features meet business, clinical, and user experience expectations prior to release. The UAT Capability Manager partners closely with clinical stakeholders, product/capability teams, engineering, quality, and business leaders to ensure testing is prioritized effectively, executed efficiently, and communicated transparently to support high quality deployments. You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges.

Requirements

Clinical background with demonstrated experience in clinical workflows or healthcare operations
Experience leading or coordinating User Acceptance Testing (UAT) in a healthcare setting or clinical software/electronic medical record knowledge
Proven ability to collaborate cross functionally with technical and non-technical stakeholders
Proven solid written and verbal communication skills, including status reporting

Nice To Haves

Experience supporting enterprise EMR or clinical applications (Pathway, Compass, SOL, etc.)
Experience facilitating UAT sessions with front line clinical users
Demonstrated experience balancing multiple priorities in a fast paced, matrixed environment
Familiarity with SDLC, release management, and quality assurance concepts
Solid understanding of clinical user experience, workflow validation, and defect management

Responsibilities

Serve as the primary owner of UAT for assigned clinical and operational applications
Develop a comprehensive understanding of new and enhanced features to support UAT execution for self, team members, and end users
Lead and own scenario development for upcoming releases using real world clinical and operational workflows
Ensure accurate and timely documentation of defects and enhancements, including clear description, severity, and business impact
Obtain UAT sign off in collaboration with business and clinical stakeholders
Document and continuously improve UAT processes to support consistency, scalability, and efficiency
Collaborate with product, engineering, quality, training, and operational teams on new and enhanced features through participation in demos and refinement meetings
Provide leadership and prioritization guidance for UAT activities across multiple concurrent initiatives or applications
Partner with end users to ensure testing reflects actual clinical workflows and user experience expectations
Identify, engage, and keep stakeholders informed throughout the UAT lifecycle
Provide routine, documented status updates related to feature readiness, UAT progress, risks, and barriers
Deliver clear, timely communication of UAT outcomes, decisions, and next steps
Present UAT status in leadership ready formats when required
Provide clinical insight and user experience feedback to inform design, prioritization, and refinement decisions
Demonstrate the ability to collaborate across disciplines to ensure business and clinical goals are met
Maintain active and current clinical licensure as required
Complete all required LearnSource and compliance training within established timelines
Role model growth mindset, adaptability, and resilience, particularly during periods of change
Support and elevate overall team performance by modeling UHG culture and values, including accountability, integrity, and collaboration
Actively support diversity, inclusion, and equitable practices, and demonstrate openness to feedback and continuous improvement
Lead change effectively by fostering engagement, learning, and shared ownership across teams