Used Vehicle Sales Manager

AutoFair Automotive Group•Manchester, NH

4d•Onsite

About The Position

AutoFair is seeking a Used Vehicle Sales Manager to lead their team to success. This role is ideal for individuals involved in buying used vehicles who are looking for greater opportunities than their current position offers. The company is committed to providing an unmatched ownership experience through outstanding customer service and enduring relationships, and they seek passionate, motivated, and ambitious individuals to join their team.

Requirements

3 years' experience in Automotive sales management
Dealership experience in used vehicle procurement
High School diploma or equivalent
People focused with a positive attitude
Committed to providing world-class customer service
Ability and desire to work in a fast-paced, fun environment
Strong organizational and time management skills
Strong work ethic
Proficient technology and computer skills
Valid Driver's License and a good driving record
Must be able to pass pre-employment drug screen and background check
Ability to handle high volume of transactions.
Exceptional written and verbal communication skills
Strong attention to detail and follow-up
Demonstrated ability to think creatively with a flexible and adaptable personality
Personal characteristics should include: excellent leadership, entrepreneurial spirit, innovative thinker, team player, passion for new technologies, flexibility, high-energy
Professional appearance

Responsibilities

Coach the sales team on proper closing techniques through training and active participation.
Ensure the syndication of used vehicles meets company standards.
Ensure high CSI scores & monitor these metrics for the purpose of making improvements as required or needed.
Work directly with employees and customers to develop relationships and help to enhance the sales process.
Build rapport with customers to establish customer network.
Help manage the productivity of the sales department.
Facilitate regular sales training for continued team growth.
Maintain up-to-date knowledge on new products, features, and accessories.
Make purchases based on analytics using the sophisticated used vehicle procurement software.
Develop investment and acquisition strategy for used vehicles.
Ensure daily follow up with used vehicle customers using the dealership's Customer Relationship Management System (CRM).
Perform other duties as assigned by General Manager or General Sales Manager.
Maintain an enthusiastic, high-energy personality throughout the workday.
Ability to work in and promote a team setting.
Ensure completion of all sales, factory, and technology training to ensure both product and process knowledge.
Respond to all customers inquires promptly.
Keep the customer informed.
Ensure confidentiality of all customer information.