Used Vehicle Acquisition Specialist

Stevens Creek Hyundai • Santa Clara, CA

1d • Onsite

About The Position

Stevens Creek Hyundai, a proud new member of the DGDG family, is looking for talented sales professionals to join their team. DGDG’s vision for success is driven by our unique culture and cutting-edge technology. As a Used Vehicle Acquisition Specialist, you are responsible for following up with leads and creating valuable guest experience for customers wanting to sell or trade in their vehicles.

Requirements

• 1-3 years of customer service, retail, or sales experience
• Strong communication skills—both in person and over the phone
• Ability to stay organized, follow up consistently, and work independently
• Valid driver’s license and clean driving record

Nice To Haves

• Confidence in negotiating and guiding customers through the vehicle trade-in or selling process is a plus

Responsibilities

• Reaching out to customers who have expressed interest in selling or trading in their vehicle
• Following up on inbound leads through phone, email, or text to gather vehicle info and set appointments
• Communicating regularly with customers to understand their needs and offer a competitive, fair-value deal
• Contacting customers after their new vehicle purchase to ensure perfect delivery
• Contacting customers after their vehicles service to ensure satisfaction
• Documenting feedback from customers and working with the Sales & Service team to improve CSI scores

Benefits

• Values-driven culture and team built on integrity, caring, performance and efficiency
• Continuous career development and advancement opportunities
• Comprehensive benefits package (Medical, Dental, Vision)
• 401k with company match
• Employee Assistance Program with free telemedicine and mental health resources
• Exclusive Employee Vehicle Purchase Program with a 3-Year Service Maintenance Package

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed