Vehicle Acquisition Specialist
Ourisman Honda of Woodbridge•Woodbridge, VA
•Onsite
About The Position
Ourisman Automotive Group is seeking an experienced results-driven Vehicle Acquisition Specialist. You'll play a key role in supporting our used car inventory strategy by acquiring vehicles directly from customers. In this customer-facing role, you'll engage with prospective sellers, work collaboratively with our sales and service teams, and use a variety of digital tools to identify and act on acquisition opportunities.
Requirements
- Comfort learning and using digital platforms and CRM systems (experience with eLeads is a bonus).
- Strong communication and interpersonal skills; you enjoy talking to people and building trust quickly.
- Self-starter mentality with the ability to stay organized and manage time effectively.
- Positive, team-oriented mindset with a passion for delivering great service.
- Must have a valid driver's license with a clean driving record.
Nice To Haves
- Previous experience in sales or customer service (retail, restaurant, call center, etc.) is a plus-but not required. We provide full training!
Responsibilities
- Proactively identify vehicle acquisition opportunities through data mining tools (such as vAuto), service and sales team referrals, and customer outreach.
- Connect with current and potential customers via phone, email, and in-person to schedule appraisals and present acquisition offers.
- Conduct vehicle evaluations using tools such as AccuTrade and partner with the Used Car Manager to align with inventory needs and pricing strategies.
- Maintain accurate records of customer interactions and vehicle information in CRM and appraisal platforms.
- Support all aspects of the purchase process, including paperwork, follow-up, and ensuring timely payment resolution.
- Participate in daily and weekly team meetings to review performance metrics, share insights, and support ongoing process improvements.
- Make 60+ customer contacts per day including next-day service appointment calls and post-service follow-ups.
Benefits
- Health, dental, and vision insurance
- Life insurance options
- Short-term and Long-term disability insurance
- 401(k) plan with company match
- Paid time off and holiday leave
- Opportunities for professional development and growth
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
