Used Vehicle Acquisition Specialist

Stevens Creek Hyundai • Santa Clara, CA

3h • Onsite

About The Position

Stevens Creek Hyundai, a proud new member of the DGDG family, is looking for talented sales professionals to join their team. If you are looking for an exciting career with one of the top workplaces in the Bay Area - apply today! DGDG’s vision for success is driven by our unique culture and cutting-edge technology. To make our vision real, we look for sales professionals who think differently and strive to provide 100% guest satisfaction. We provide top-notch training to ensure your success. As a Used Vehicle Acquisition Specialist, you are responsible for following up with leads and creating valuable guest experience for customers wanting to sell or trade in their vehicles.

Requirements

• 1-3 years of customer service, retail, or sales experience
• Strong communication skills—both in person and over the phone
• Ability to stay organized, follow up consistently, and work independently
• Valid driver’s license and clean driving record

Nice To Haves

• Confidence in negotiating and guiding customers through the vehicle trade-in or selling process is a plus

Responsibilities

• Reaching out to customers who have expressed interest in selling or trading in their vehicle
• Following up on inbound leads through phone, email, or text to gather vehicle info and set appointments
• Communicating regularly with customers to understand their needs and offer a competitive, fair-value deal
• Contacting customers after their new vehicle purchase to ensure perfect delivery
• Contacting customers after their vehicles service to ensure satisfaction
• Documenting feedback from customers and working with the Sales & Service team to improve CSI scores

Benefits

• Values-driven culture and team built on integrity, caring, performance and efficiency
• Continuous career development and advancement opportunities
• Comprehensive benefits package (Medical, Dental, Vision)
• 401k with company match
• Employee Assistance Program with free telemedicine and mental health resources
• Exclusive Employee Vehicle Purchase Program with a 3-Year Service Maintenance Package

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees