Used Car Technician - Ford Torrance

AutoNation•Torrance, CA
•$34 - $72

About The Position

The Used Car Technician performs vehicle repair and maintenance as assigned, following dealership and factory standards. The role diagnoses and repairs vehicle malfunctions, conducts multi-point inspections, documents work, and helps build customer loyalty by promoting vehicle safety and reliability. Technicians communicate regularly with the Parts Department and Service Advisors, maintain their normal technician tools, and keep current with factory technical bulletins and relevant training. Performance is measured by targeted production and Customer Satisfaction Index results. Career growth may include opportunities to become a Master-Certified Technician, Service Advisor, or Service Manager.

Requirements

  • High school diploma or equivalent.
  • At least 2 years of experience as an automotive technician.
  • Automotive technical training, varying based on store needs.
  • Attention to detail.
  • Organization and follow-up skills.
  • Valid in-state driver's license and an acceptable, safe driving record that is maintained.
  • Passion for cars and customer service.

Responsibilities

  • Perform vehicle repair and maintenance work listed on repair orders efficiently and accurately, in accordance with dealership and factory standards.
  • Communicate regularly with the Parts Department and Service Advisors to manage production and customer communication.
  • Diagnose vehicle malfunctions and perform repairs when authorized by the customer.
  • Conduct multi-point inspections and make appropriate recommendations to support vehicle safety and reliability.
  • Document work performed on each vehicle on the repair order.
  • Maintain an inventory of normal technician tools that are not inventoried by the Service Department as special tools.
  • Keep current with factory technical bulletins and participate in factory-sponsored training classes as appropriate.
  • Provide an exceptional customer experience to drive loyalty.

Benefits

  • Competitive compensation.
  • 401(k) matching.
  • Health, dental, and vision insurance plans.
  • Maternity benefits.
  • Paid training and OEM certification support.
  • Associate purchase and discount programs for vehicles, services, parts, collision, accessories, and AutoGear.
  • Access to deals and discounts through YouDecide.
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