USED VEHICLE SERVICE TECHNICIAN

Northside Ford - Brasada FordSan Antonio, TX
$40,000 - $62,000Onsite

About The Position

Functions as a skilled-level technician who is able to perform diagnoses and repairs in all areas.

Requirements

  • Two to four years related experience and/or training; or equivalent combination of education and experience.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
  • Ability to effectively present information and respond to questions from managers, service advisors, customers, and the general public.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • Ability to compute rate, ratio, and percent.
  • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
  • Ability to deal with problems involving several concrete variables in standardized situations.
  • Chevy Factory Certifications
  • Automotive Service Excellence (ASE) Certifications
  • Valid Driver's License

Responsibilities

  • Completes inspection and documentation of used vehicles for inventory and/or wholesale needs.
  • Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.
  • Diagnoses cause of any malfunction and performs repair.
  • Communicates with parts department to obtain needed parts.
  • Examines assigned vehicle to determine if further safety or service work is required or recommended.
  • Communicates with internal service advisor, shop foreman, or service director/manager immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time.
  • Documents all work performed and recommended on the repair order. This includes needed sublet work, to include interior repair, body work and warranty repairs.
  • Keeps abreast of manufacturer technical bulletins.
  • Supervises work of any apprentice technicians as assigned.
  • Reports machinery defects or malfunctions to supervisor.
  • Ensures that customers' cars are kept clean. Notifies service advisor immediately of anything that has happened to change the appearance or condition of the vehicle.
  • Keeps shop area neat and clean.
  • Maintains and is accountable for all dealership-owned tools and manuals. Returns them to the proper place and in the same condition as they were received.
  • Understands, keeps abreast of, and complies with federal, state, and local regulations, such as hazardous waste disposal, OSHA Right-to-Know, etc.
  • Operates all tools and equipment in a safe manner.
  • Reports any safety issues immediately to management.
  • Required to complete, and stay current with Honda web-based self –studies, as required by the manufacturer to obtain/maintain factory certification.
  • Participates in daily “trade walk” with the internal advisor and sales staff.
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