Used Car Service Technician

Ken Garff•Ogden, UT

About The Position

Ken Garff Automotive Group is seeking an Automotive Service Technician Internal (Mechanic) for its used-car dealership. The role is suited to a detail-oriented technician who follows structured procedures, completes work promptly and consistently, and takes pride in hands-on mechanical work and customer service. Technicians help create lasting customer relationships by treating people right. The ProTech program offers performance and tenure recognition, predictable pay raises, efficiency bonuses, and a quarterly tool allowance and discounts. The position also includes paid training and certifications, career growth, paid time off beginning in the first week, a 401(k) with company match, insurance coverage, an annual work-boot replacement program, a 1:1 technician-to-PC setup, and employee discounts.

Requirements

  • High school diploma or equivalent.
  • Must be at least 18 years old and authorized to work in the United States.
  • Ability to read and understand job-related instructions and information in electronic and paper formats.
  • Valid in-state driver’s license and a good driving record, per company standards.
  • Precise, accurate work; strong dexterity, patience, creativity, good judgment, and attention to detail.
  • Accommodating, analytical, approachable, and unselfish, with a preference for detailed, skill-based work.

Nice To Haves

  • Two to three years of automotive technician or mechanic experience preferred.
  • ASE or dealership manufacturer certifications.

Responsibilities

  • Perform efficient, expert work on repair orders in accordance with dealership, state, and factory standards, and maintain knowledge of factory technical bulletins.
  • Diagnose and repair customers’ primary concerns and perform quality control to meet “Fixed First Visit” expectations.
  • Complete the KG Electronic Multi Point Inspection on every vehicle and promptly notify the Service Advisor if the vehicle has more or fewer problems than expected, or if repairs will take longer than expected.
  • Use the Reynolds Dealer Management System for timekeeping, work distribution, electronic inspections, repair quotes, and communication.
  • Be accountable for dealership-owned tools and maintain a clean workspace and customer vehicles according to the “leave no trace” standard.

Benefits

  • ProTech performance and tenure rewards and recognition.
  • Predictable pay raises.
  • Efficiency bonus.
  • Quarterly tool allowance and discounts.
  • Paid training and certifications.
  • Career growth opportunities.
  • Paid time off starting in the first week.
  • 401(k) with company match.
  • Medical, dental, and vision insurance.
  • Short- and long-term disability insurance.
  • AD&D and life insurance.
  • Year-end bonus program for all employees (Garff Giveback).
  • Annual replacement of work boots through the Red Wing boot program.
  • 1:1 technician-to-PC setup.
  • Employee discounts on vehicle purchases, parts, service, and more.
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