Used Car Service Technician

Ken Garff Automotive Group•Ogden, UT

About The Position

Ken Garff Automotive Group is seeking an Automotive Service Technician Internal (Mechanic) for its used-car dealership. The role suits a detail-oriented, disciplined technician who follows clear procedures, completes work on time, produces consistent quality, and provides exceptional customer service. Technicians help create lifetime customers by treating people right. The position includes participation in the ProTech reward and recognition program, which offers recognition for performance and tenure, predictable pay raises, efficiency bonuses, and a quarterly tool allowance and discounts. The company also offers paid training, certifications, and career growth.

Requirements

  • Must be at least 18 years old and authorized to work in the United States.
  • High school diploma or equivalent.
  • Ability to read and comprehend job-related instructions and information in electronic and paper formats.
  • Valid in-state driver’s license and a good driving record, per company standards.
  • Accommodating and analytical approach, with the ability to produce precise and accurate work.
  • Excellent dexterity, patience, creativity, good judgment, and attention to detail.
  • Approachable and unselfish, with a preference for detailed, skill-based work.

Nice To Haves

  • Two to three years of automotive technician (mechanic) experience preferred.
  • ASE or dealership manufacturer certifications.

Responsibilities

  • Perform efficient, expert work on repair orders in accordance with dealership, state, and factory standards, and maintain knowledge of factory technical bulletins.
  • Diagnose and repair customers’ primary concerns and perform quality control to meet “Fixed First Visit” expectations.
  • Perform the KG Electronic Multi Point Inspection on every vehicle and promptly inform the Service Advisor of differences in repair needs or estimated time.
  • Use the Reynolds Dealer Management System for timekeeping, work distribution, electronic inspections, repair quotes, and communication.
  • Be accountable for dealership-owned tools and maintain superior cleanliness in the workspace and customer vehicles according to the “leave no trace” standard.

Benefits

  • ProTech performance and tenure recognition, predictable pay raises, efficiency bonuses, and a quarterly tool allowance and discounts.
  • Paid training and certifications, with career growth opportunities.
  • Paid time off starting the first week.
  • 401(k) with company match.
  • Medical, dental, and vision insurance.
  • Short- and long-term disability insurance, AD&D, and life insurance.
  • Year-end bonus program for all employees (Garff Giveback).
  • Annual replacement of work boots through the Red Wing boot program.
  • Employee discounts on vehicle purchases, parts, service, and more.
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