Used Car Sales Manager

Biggers Auto Group•Elgin, IL

15h•Onsite

About The Position

Biggers Auto Group is seeking an experienced Used Car Sales Manager to lead our pre-owned operations across one of Chicagoland's most respected dealership groups. Representing Chevrolet, Mazda, and Mitsubishi, we are looking for a leader who knows how to maximize inventory performance, coach sales professionals, and create an exceptional customer experience while delivering consistent profitability. This is an opportunity for someone who thrives in a fast-paced environment, enjoys building winning teams, and takes pride in operating with integrity and accountability.

Requirements

Minimum 3 years of automotive sales management experience.
Strong understanding of used vehicle inventory management and merchandising.
Proven ability to drive sales volume while protecting gross profit.
Experience with dealership CRM and DMS systems.
Excellent leadership, communication, and organizational skills.
High level of integrity and accountability.
Valid driver's license with a clean driving record.

Responsibilities

Lead and coach the sales team to achieve monthly sales and gross profit goals.
Manage inventory, aging, pricing, merchandising, and turn objectives.
Structure deals and work closely with the F&I department to maximize profitability and customer satisfaction.
Monitor CRM activity to ensure timely follow-up on internet, phone, and showroom leads.
Conduct daily sales meetings and one-on-one coaching sessions.
Recruit, train, mentor, and develop sales consultants.
Partner with the Used Car Director to source and acquire quality inventory.
Analyze key performance metrics including: Retail Sales, PVR, Front-End Gross, F&I Penetration, Closing Ratios, Inventory Turn, Aged Inventory.
Resolve customer concerns professionally and promptly.
Ensure compliance with all dealership, state, federal, and manufacturer requirements.