Used Car Sales Consultant

Tom Bush Volkswagen•Jacksonville, FL

3d•Onsite

About The Position

The Tom Bush Family of Dealerships is growing and looking for an experienced Used Car Sales Consultant to join their team. This is a great opportunity to grow with a locally-owned and family-operated business that values integrity, transparency, professionalism, and teamwork. The dealership has been recognized as one of Jacksonville’s Best Places to Work for eight consecutive years, offering stability, growth opportunities, and a supportive, family-friendly environment. They prioritize work-life balance, are always closed on Sundays, and invest in their team's well-being with a comprehensive benefits package and wellness-focused programs.

Requirements

Must have excellent customer service skills
Maintain a professional appearance that reflects the high standards of Tom Bush Volkswagen and creates a positive impression with customers.
Availability to work retail hours, including Saturdays, with Sundays off.
The ability to stay well-organized and efficiently manage multiple tasks simultaneously.
Candidates must possess a valid driver’s license and successfully pass a background and drug screening.
Outgoing individual with a natural talent for building and nurturing relationships, often described as a true "people person."
Possess excellent verbal and written communication skills, along with strong presentation abilities, including proficiency in Microsoft Office applications.

Responsibilities

Engaging with customers and dedicating quality time to understand their needs and preferences.
Engage with customers by offering expert guidance on vehicle options, features, and benefits to help them make informed purchasing decisions.
Assist customers by completing accurate and timely sales quotes, providing clear explanations of financial options, and presenting tailored lease alternatives to meet their needs.
Professionally answer incoming phone calls and promptly responding to internet leads through our CRM system, ensuring excellent customer service and efficient communication.
Customer follow-up utilizing phone calls, internet communications, and other advanced dealership technologies to maintain strong client relationships and enhance customer satisfaction.
Ongoing training, extensive product knowledge, and a strong commitment to becoming a sales expert within the industry.
Develop a comprehensive understanding of vehicles and the advanced technology integrated into each model.
Conducts test drives with customers to effectively demonstrate the vehicle's features and capabilities.
Identifying and engaging potential new leads to expand the customer base.