Used Buyer

Adorama•New York, NY

3d•$21 - $25•Onsite

About The Position

The Used Buyer is responsible for evaluating and purchasing used photography, video, and electronics equipment acquired directly from customers. This role builds relationships with customers over the phone and via email, assesses equipment values, negotiates purchase prices, and delivers a seamless selling experience. Adorama has over 50 years of serving the creative community and has grown from a beloved New York City camera store into the world’s only full-service destination for photo, video, and electronics. We’re more than a retailer—we’re a creative partner for professionals, hobbyists, and tech enthusiasts alike. From iconic brands like Sony, Canon, and Nikon to the latest in drones, smart home tech, musical instruments, and pro audio gear, Adorama provides creators with the gear and services they need to bring their visions to life. Our passion for education, innovation and commitment to customer experience make us a dedicated and trusted resource. At Adorama, we don’t just support creativity—we live it. Join a team that's shaping the future of how the world captures, creates and connects.

Requirements

Strong knowledge of new and used photography and video equipment, including market values and pricing
Ability to quickly and accurately assess equipment condition and market value
Confident negotiation and customer communication skills
Comfort working in a fast-paced retail environment
Strong attention to detail and organizational skills
2–3+ years of experience evaluating or selling photo/video equipment
Effective time management skills with the ability to prioritize multiple customer transactions.
Creative problem-solving skills and the ability to think analytically when evaluating equipment and purchase opportunities.
Highly responsive with strong follow-through and a commitment to delivering an excellent customer experience.
This role requires five on-site days weekly to ensure in-person collaboration, improved communication, effective teamwork, and real-time problem solving to enhance team synergy and productivity.
A standard 40 hour work week is expected.

Nice To Haves

Experience developing and managing production budgets

Responsibilities

Evaluate used photography, video, and electronics equipment for trade-in or direct purchase
Negotiate purchase price with customers while maintaining margin standards
Determine resale values based on inventory levels, item age, demand trends, and condition
Limit overstock exposure on slow-moving SKUs
Complete purchase transactions and required documentation accurately
Provide knowledgeable, customer-friendly service by phone, and via email
Support used sales efforts by assisting customers with product recommendations
Respond promptly to customers throughout the evaluation and purchase process, ensuring a timely and professional experience.
Understand each customer's needs and provide education on equipment value, market conditions, and available selling options.
Leverage market knowledge and customer needs to maximize conversion of trade-in and purchase opportunities.
Responsibilities may evolve over time; employees may be asked to take on additional duties as needed to support business priorities.