Usability Designer

Philips • Cambridge, MA

2d • $129,000 - $205,000 • Onsite

About The Position

As a Usability Designer within Philips' Ambulatory Monitoring & Diagnostics (AM&D) business, you will help shape products intended to improve patient outcomes and clinician experiences. You will champion user-centered design and help ensure solutions are safe, effective, and intuitive, advocating for patients, caregivers, and healthcare professionals across a global portfolio of products and services.

You will collaborate with multidisciplinary teams throughout development, conduct research and usability activities, and contribute to the design and evaluation of safe-to-use solutions. The role includes leading usability FMEA activities, planning and reporting evaluations, conducting summative evaluations, maintaining usability engineering documentation in accordance with FDA guidance and IEC 62366-1, and examining post-market and telemetry data for usability issues.

This is an office role. Office-based teams work in person at least three days per week. The candidate must reside in or within commuting distance of Cambridge, Massachusetts. US work authorization is required, and sponsorship is not available. Relocation benefits are not provided.

Requirements

• At least 2 years of experience in usability engineering for complex systems; 4 or more years is preferred.
• Experience across the product lifecycle, including user needs, task analysis, validation, and post-market follow-up.
• Knowledge of cognitive and physical ergonomics.
• Familiarity with quality management systems and risk management principles.
• Ability to produce high-quality formal documentation.
• Bachelor's or master's degree in human factors engineering, human-computer interaction (HCI), cognitive science, product or interaction design, or a similar discipline.
• Excellent written and verbal communication skills.
• Ability to meet the position's minimum physical, cognitive, and environmental job requirements, with or without accommodation.
• US work authorization; candidates requiring work-authorized visa sponsorship now or in the future will not be considered.
• Residence in or within commuting distance of Cambridge, MA.

Nice To Haves

• At least 4 years of usability engineering experience.
• Experience in the medical device industry.
• Understanding of medical device usability regulatory requirements, including FDA guidance and IEC 62366-1.

Responsibilities

• Define usability activities across all development phases in collaboration with UX designers, clinical specialists, product managers, researchers, and system engineers.
• Conduct user research and task analysis, and develop use scenarios.
• Provide usability input to the design of user-centered, safe-to-use solutions.
• Lead usability FMEA activities.
• Plan, execute, and report usability evaluations, and ensure critical findings are addressed.
• Conduct summative evaluations and create the usability engineering file in compliance with FDA guidance and IEC 62366-1.
• Analyze post-market and telemetry data to identify usability issues.

Benefits

• Generous paid time off (PTO).
• 401(k) with up to 7% company match.
• Health savings account (HSA) with company contribution.
• Stock purchase plan.
• Education reimbursement.
• Other compensation may include an annual incentive bonus, sales commission, or long-term incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level