US Professional Education Manager, Electrophysiology

Abbott • Austin, TX

1d • $99,300 - $198,700 • Onsite

About The Position

Abbott is seeking a US Professional Education Manager to provide strategic leadership and oversight for the U.S. Electrophysiology Professional Education portfolio. The role is responsible for customer education programs that strengthen key opinion leader partnerships, enhance customer experience, support clinical best practices, and reinforce Abbott’s leadership in the marketplace.

The manager leads the strategy, planning, execution, and ongoing improvement of educational programs, including national programs, EP Academy, peer-to-peer programs, intracardiac echo initiatives, virtual learning, and other customer education events. The role collaborates with internal teams and external partners, manages faculty engagement and event operations, oversees budgets and vendors, and ensures compliance with corporate, legal, regulatory, and healthcare policies. The manager also evaluates program effectiveness, advises leadership on education strategy, and mentors team members in a matrixed organization.

Requirements

• Minimum 7 years of work experience in Electrophysiology.
• Bachelor’s degree.
• Familiarity with Abbott Electrophysiology products.
• Experience in an EP lab setting.
• Ability to manage and report on a specified budget.
• Strong planning, organizational, presentation, and social skills.
• Ability to work independently and lead a team as needed.
• Ability to travel; required qualifications specify 30–40%.

Nice To Haves

• Field clinical or sales experience is preferred.

Responsibilities

• Lead strategy, planning, management, and execution of customer-focused professional education programs for Abbott’s U.S. Electrophysiology business.
• Develop and execute physician and customer education strategies that support business growth, customer engagement, and technology adoption.
• Build relationships with electrophysiologists, key opinion leaders, and professional societies to support program development, faculty engagement, and thought leadership.
• Collaborate with Marketing, Sales, Medical Affairs, Clinical, and Commercial leadership to assess customer education needs and align initiatives with business objectives and market opportunities.
• Provide strategic direction for the customer education portfolio and ensure programs deliver educational value, customer impact, and commercial results.
• Lead a team and oversee development and continuous improvement of educational curricula, learning pathways, and training experiences.
• Develop and monitor program metrics, outcomes, and feedback mechanisms; analyze feedback, market trends, and business needs to improve programs and identify new offerings.
• Coordinate with cross-functional teams and external partners to plan and execute education programs with alignment, accountability, and operational excellence.
• Manage faculty engagement, including speaker identification, contracting, program preparation, and relationship management.
• Oversee annual program planning, timelines, resource allocation, budgets, and vendor management.
• Direct meeting and event logistics, including registration, invitations, travel, accommodations, venues, educational materials, and on-site support.
• Ensure appropriate educational technologies, equipment, and resources are available and used effectively.
• Organize and facilitate planning meetings with internal stakeholders, faculty, vendors, and agency partners.
• Partner with internal teams to develop educational materials, communications, promotional resources, and customer-facing content.
• Ensure programs, documentation, contracts, and vendor activities comply with Abbott corporate, divisional, legal, regulatory, and healthcare compliance policies.
• Maintain program documentation, participant records, budget tracking, and reporting for business reviews, audits, and compliance.
• Serve as a customer education subject matter expert and trusted advisor, recommending education strategies, process improvements, and future investments to leadership.
• Foster innovation, collaboration, and continuous improvement while mentoring team members and influencing stakeholders across a matrixed organization.

Benefits

• Career development with an international company.
• Employees may qualify for free medical coverage through the Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• Retirement savings plan with a high employer contribution.
• Tuition reimbursement.
• Freedom 2 Save student debt program.
• FreeU education benefit, an affordable and convenient path to earning a bachelor’s degree.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager