Account Manager, Education (US)

Whop•New York, NY
•$300,000 - $350,000•Onsite

About The Position

This is a highly entrepreneurial role with a lot of freedom where you will own a book of 300 education creators (coaches, masterminds, bootcamps, and anyone teaching a skill). Your primary responsibilities will be to retain these creators on the Whop platform, grow their revenue, and encourage them to adopt more of the product stack. You will be responsible for your book of business and achieving your targets.

Requirements

  • Ex-founder or operator background in education or coaching
  • Top performing AM / CSM who owned retention and expansion for a book of creator or SMB accounts
  • Track record of growing accounts, not just keeping them
  • Comfortable talking to the person who owns the business

Responsibilities

  • Manage a book of 300 creators
  • Own retention and expansion (NRR is your number)
  • Get your accounts to adopt payments, ads, treasury, cards, and new product offerings
  • Know each account, its numbers, and its next step
  • Fix problems yourself instead of handing them to support

Benefits

  • Unlimited PTO
  • Health insurance
  • Vision insurance
  • Dental insurance
  • Equinox membership
  • Lunch & dinner M–F
  • Rent stipend within 0.5 mile of the office
  • Citi Bike
  • Ubers home after 10pm
  • Latest MacBook Pro
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