US Product Implementation Analyst

Barclays•Jefferson, CO

9d•$70,000 - $90,000•Onsite

About The Position

The client implementation analyst is responsible for supporting corporate clients throughout the end-to-end implementation journey for digital channels and cash management products. The role partners closely with clients, relationship teams, and implementation project managers to gather requirements, coordinate onboarding activities, deliver training, and ensure successful adoption of banking solutions. The analyst serves as a trusted advisor, guiding clients through legal, security, and operational requirements while identifying and addressing implementation challenges. Success in this role is demonstrated through seamless client onboarding, a positive client experience, effective risk management, and a smooth transition into ongoing servicing.

Requirements

Cash Management experience, including products and services such as ACH, SWIFT, Lockbox, and Check Imaging
Ample written and verbal communication skills with the ability to clearly explain complex processes to clients and internal stakeholders
Proven analytical, problem-solving, and decision-making abilities, with experience managing client issues and driving resolution

Nice To Haves

Previous experience supporting electronic banking or digital channel implementations, with an understanding of client onboarding and adoption processes
Influencing and negotiation skills, with the ability to build effective relationships and support successful client outcomes
Expertise in planning, organization, and process management, including the implementation of tools, controls, and operational processes to support business objectives

Responsibilities

Delivery of client Product & channel implementation projects from inception through to agreed closure and handover to business-as-usual.
Collaboration with internal and external stakeholders to identify and implement products/services that meet client requirements.
Definition, agreement, and execution of project management plans that meet client and internal stakeholder needs, delivering projects in a proficient and controlled manner.
Day-to-day co-ordination of implementation activities including regular communications with stakeholders and monitoring progress against plan.
Identification, assessment and management of risks/issues that should they occur, will affect delivery of project objectives.
Provision of subject matter expertise and support to clients and internal stakeholders throughout the implementation project lifecycle.
Acting as a conduit to other subject matter experts across the business to ensure swift and accurate resolution of complex queries and issues.
Development and implementation of procedures and controls to mitigate risks and maintain operational efficiency.
Identification of areas of improvement and providing recommendations for change across business areas and operations.
Development of reports on performance and communication of trends and other findings to senior leaders.
Identification of industry trends support development of operational best practices and inform product/service development.
Participation in projects and initiatives to improve client service/implementation efficiency and effectiveness.
Support corporate clients throughout the end-to-end implementation journey for digital channels and cash management products.
Partner closely with clients, relationship teams, and implementation project managers to gather requirements, coordinate onboarding activities, deliver training, and ensure successful adoption of banking solutions.
Guide clients through legal, security, and operational requirements while identifying and addressing implementation challenges.