US Payroll Administrator

JOEY Restaurant Group • Vancouver, BC

18h • Onsite

About The Position

Delivering an exceptional payroll experience starts with precision, accountability, and care for our people. As our US Payroll Administrator, you’ll own full-cycle payroll for approximately 2,000 employees—ensuring every detail is accurate, compliant, and delivered seamlessly. You bring a sharp attention to detail, a strong sense of ownership, and a commitment to excellence. You thrive in a fast-paced, high-volume environment, take initiative, and approach challenges with a solutions-oriented mindset—always keeping the employee experience at the forefront. This is an in-office role based in Vancouver, BC.

Requirements

• Minimum 3-4 years of experience processing full-cycle US payroll, with strong knowledge of California payroll requirements
• Experience working with complex HRIS and payroll systems
• A proactive, self-directed approach—you anticipate needs, take initiative, and follow through with accountability
• Strong ability to manage multiple priorities while maintaining exceptional accuracy
• High attention to detail, with strong analytical and problem-solving capabilities
• Proven ability to work effectively under pressure and meet tight deadlines
• Demonstrated discretion and integrity when handling sensitive and confidential information
• Strong interpersonal skills, with the ability to build relationships across diverse teams
• Advanced proficiency in Microsoft Office, particularly Excel
• Clear and effective written and verbal communication skills
• Familiarity with payroll certification programs through the National Payroll Institute or US-based equivalents

Responsibilities

• Process full-cycle, bi-weekly US payroll, including data validation, file preparation, balancing, and payment execution (direct deposit and cheque)
• Prepare and deliver payroll-related reporting to support operational insights and decision-making
• Manage and process all federal and state payroll remittances, including taxes and statutory payments (e.g., SDI, SUI, WCB)
• Respond to payroll inquiries with clarity, urgency, and a service-first approach
• Liaise with external agencies and third parties to resolve payroll-related matters
• Partner closely with Office Managers and General Managers to provide guidance and troubleshoot payroll issues
• Support ongoing projects, process improvements, and cross-functional initiatives within the Total Compensation team

Benefits

• Extended health, dental, life insurance, long-term disability, AD&D, critical illness coverage
• Ongoing Leadership Development Courses
• 50% off food & beverage at any JOEY Restaurants, LOCAL Public Eatery, SALTLIK or Earls Restaurants location (some restrictions apply)
• Pursue personal and professional development through a Coaching Partnership. Being paired with a coach will give you ongoing support and feedback so that you can pursue your life goals.
• Industry partner incentives
• Referral bonus programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed