Urology Medical Assistant

Yale New Haven Health•Greenwich, CT

12h

About The Position

Under the supervision of the Patient Services Manager and the direction of the Clinical Nurse, the Urology Medical Assistant performs specific duties supporting patient care, including direct and indirect care activities. The role supports comprehensive, patient- and family-centered care through participation, dignity and respect, information sharing, and collaboration. It also provides service excellence to patients, families, physicians, staff, and support department personnel, follows the “I Am YNHH” service excellence pledge, and promotes a positive work environment.

Requirements

High school diploma or GED, and CNA or an educational equivalent such as Medical Assistant, Phlebotomy Technician, or Student Nurse who has completed one semester of clinical experience.
Either two years of relevant direct patient care experience as dictated by placement, or the stated qualifying education.
Successfully complete the Urology Competency Based Training and Practicum, including age-specific competencies, within three months of starting in the position.

Nice To Haves

Additional experience is preferred; the experience specified depends on placement.

Responsibilities

Demonstrate patient care concepts and perform patient care responsibilities consistent with age-specific criteria under registered nurse supervision.
Collaborate with team members to provide a safe and supportive environment for patients.
Respect healthcare consumers’ rights by ensuring privacy and confidentiality.
Perform shaving, clipping, and preparation as required under a registered nurse’s direction.
Recognize the physical, spiritual, and psychological needs of patients and families.
Apply asepsis and disinfection principles when caring for supplies, instruments, and the environment; use sterile technique when assisting with procedures and maintain a surgical conscience.
Prepare items and instruments for sterilization; receive, sort, decontaminate, and clean surgical items, sterilizers, and ultrasonic cleaners using appropriate disinfection and sterilization techniques.
Assemble and wrap instrument trays; stamp, date, store, and rotate sterile and unsterile items.
Operate and evaluate sterilizers and complete required documentation, including spore records, according to unit policy.
Verify sterilization exposure and the integrity of instruments, equipment, and sterile packaging; open appropriate supplies.
Report defective materials or equipment to specialty team coordinators and follow the unit dress code.
Prepare procedure rooms and select supplies and equipment for procedures; identify appropriate accessory equipment.
Open sterile supplies using sterile technique and help ensure patient safety by preventing environmental and equipment-related hazards.
Demonstrate knowledge of the steps involved in urologic procedures.
Prepare procedural fields with sterile supplies and prepare patients for sterile and non-sterile urologic procedures, including Betadine preparation per protocol.
Monitor for and report breaks in aseptic technique.
Ensure specimens are properly identified and reviewed; follow standard precautions when handling or transporting specimens, cultures, or blood samples to the laboratory.
Assist with preparing the room for the next assignment.
Provide accountability as a healthcare professional by maintaining a safe environment for patients and staff.