Medical Assistant- Urology

St. Charles Health System•Bend, OR

About The Position

The Medical Assistant supports daily patient flow for assigned physicians in St. Charles Health System clinics. The role uses triage skills to gather information that helps designated staff assess patient health and anticipates physicians’ needs related to patient care. Medical Assistants work with physicians and non-clinical staff across a range of specialties to provide comprehensive, compassionate care. This position does not manage other caregivers. The role is based in Urology in Bend and Redmond, Oregon, and may require travel to business functions, trainings, meetings, and St. Charles Health System worksites. It is a regular, 40-hour-per-week position on the first shift, with a Monday–Friday schedule. Relocation assistance is available to in-state or out-of-state candidates with one year of relevant experience who have not worked at St. Charles Health System in the previous year.

Requirements

  • High school diploma or GED.
  • Current MA certification from AMT, NCCT, AAMA, NAHP, or NHA; alternatively, current Oregon licensure as an intermediate- or paramedic-level EMT, LPN, RN, or Athletic Trainer.
  • AHA Basic Life Support for Healthcare Provider certification.
  • Basic knowledge of ICD-10, CM/CPT/HCPCS coding conventions and procedures.
  • Working knowledge of medical practice management information systems.
  • Basic knowledge of physician office documentation standards.
  • Ability to maintain confidentiality and meet HIPAA requirements.
  • Candidates with NHA certification who qualified through work experience rather than graduation from an accredited Medical Assisting program must have one year of Medical Assisting experience.
  • Ability to travel to business functions, trainings, meetings, and St. Charles Health System worksites.
  • Ability to wear appropriate personal protective equipment required to perform the job safely.
  • Ability to meet the physical demands described in the posting, including prolonged standing and walking, keyboard operation, speaking and hearing, and lifting, carrying, pushing, or pulling items of varying weights.

Nice To Haves

  • Graduate of an accredited Medical Assistant program.
  • Two years of Medical Assisting experience.

Responsibilities

  • Escort patients to exam rooms and prepare them for physician assessment.
  • Record and maintain patient medical data in patient charts.
  • Assist physicians with phone requests from patients, medical professionals, and institutions.
  • Perform physician-requested ancillary and surgical patient procedures, excluding administration of IV medication.
  • Maintain equipment, instruments, and supply inventory levels.
  • Support the organization’s vision, mission, and values.
  • Support Lean continuous-improvement principles and act as a champion of change.
  • Help maintain a safe environment for caregivers, patients, and guests.
  • Conduct all activities professionally and confidentially.
  • Comply with applicable laws, regulations, policies, and procedures; act ethically, report known or suspected violations, and cooperate with organizational investigations and proceedings.
  • Deliver timely, efficient, and accurate customer service and patient care that promotes goodwill.
  • Perform additional duties of similar complexity as required or assigned.

Benefits

  • In-state or out-of-state relocation assistance for candidates with one year of relevant experience who have not worked at St. Charles Health System in the last year.
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