Urgent Care Veterinary Receptionist

Alliance Animal HealthMartinsburg, WV
Onsite

About The Position

Are you passionate about animals and thrive in a fast-paced, compassionate environment? We’re seeking a Veterinary Receptionist to join our dedicated urgent care team and be the welcoming face that supports both pets and their people during critical moments.

Requirements

  • Experienced Receptionist with a minimum of 1-year veterinary experience preferred
  • Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
  • Highly organized and possess computer skills
  • Self-starter with the desire to continue to advance your knowledge and skillset.

Responsibilities

  • Maintain hospital reception area and greet clients and patients
  • Answer calls, emails, and triage client concerns
  • Schedule appointments to maximize efficiency
  • Check in/out clients and process payments
  • Provide compassionate support to clients
  • Handle various medical outcomes professionally
  • Maintain a clean and safe work environment
  • Participate in ongoing training and development opportunities
  • Note: This position may involve exposure to unpleasant odors, noises, and potential animal-related hazards.

Benefits

  • Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
  • Employee Assistance Program
  • Paid Vacation and Sick Time for ALL Employees
  • Paid Bereavement Program
  • Paid Parental Leave Program
  • Competitive Compensation
  • Continuing Education Allowance (applies to licensed/registered/certified roles)
  • Tuition Reimbursement Program Available to any AVMA Accredited Veterinary Technology Program
  • Career Development Opportunities
  • Referral Bonus Program for most positions!
  • Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
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