Urgent Care Technician-Per Diem-Richardson, TX

PM Pediatric Care•Richardson, TX

6d•$20 - $32

About The Position

The Urgent Care Technician supports departmental functions aligned with PM Pediatrics’ mission, vision, and goals. The role offers a pediatric nurse the opportunity to apply their skills in a pediatric urgent care setting and assist with primary patient care, based on individual patient needs and within their scope of practice, under the physician’s direct supervision. The technician maintains effective working relationships with patients and families, physicians, employees, volunteers, and vendors. The position provides clinical and administrative support to providers, patients, and office operations; assists with patient intake and care; performs procedures and administers medications within scope of practice; and supports safe, efficient urgent care operations and patient flow. The technician also helps maintain exam rooms, supplies, instruments, and equipment; responds to emergencies; protects patient confidentiality; and participates in continuing education.

Requirements

EMT-P, NREMT-P, or LP licensure or certification required.
Current Healthcare BLS Provider certification required.
Knowledge of medical practice and terminology.
Skill in identifying and resolving problems.
Knowledge of clinic processes and procedures.
Knowledge of medical equipment and instruments.
Ability to use sound reasoning and judgment and act calmly in emergency situations.
Ability to communicate effectively both verbally and nonverbally.
Energetic, highly motivated, customer-service focused, positive attitude, confidentiality, teamwork, and professionalism.

Nice To Haves

Pediatric Advanced Life Support (PALS) certification is recommended.

Responsibilities

Provide clinical and administrative support for providers, patients, and office operations.
Obtain medical histories and patient vital signs, complete intake, and prioritize patient care.
Perform venipuncture, IV insertion, and urinary straight catheterization; administer oral, rectal, intramuscular, and intravenous medications; and assist the physician with total patient care within scope of practice.
Remain knowledgeable about pediatric pharmacology.
Assist with patient care within scope of practice as an integral member of the care team.
Assist the physician with patient care, positioning, and comfort during the x-ray process.
Keep exam rooms stocked with medical supplies, maintain instruments, and prepare sterilization tools and equipment as required.
Follow common safety precautions and respond to patients in distress, promptly notifying the RN and/or physician.
Establish effective rapport with clients, families, employees, and physicians.
Follow policies and procedures, report needed changes to the management team, and contribute to team goals.
Maintain a safe, secure, and healthy work environment by following standards and procedures and complying with legal regulations.
Maintain patient confidence and protect operations by keeping patient care information confidential.
Update job knowledge through continuing education, professional publications, personal networks, and professional organizations.
Accept ownership for accomplishing new and different requests and explore opportunities to add value to job accomplishments.
Assist patients with complaints and take an active role in service recovery when needed.
Assist the physician with a focus on efficiency metrics that improve urgent care flow and throughput, including arrival to room, arrival to medication administration, disposition to discharge, and discharge length of stay.