Urgent Care Supervisor

Arizona Humane Society • Phoenix, AZ

8d • Onsite

About The Position

The Arizona Humane Society is seeking a full-time Urgent Care Supervisor to lead our dedicated Urgent Care team. This position works a schedule of Wednesday - Saturday 5:30 PM to 2:30 AM. If you're a passionate leader who thrives in a fast-paced veterinary environment and is ready to make a meaningful impact on the lives of animals, we'd love to hear from you!

Requirements

• High school diploma or GED required.
• Two years of practical experience in a veterinary clinic.
• At least two years of supervisory experience.
• Work well both independently and cooperatively as part of the team.
• Must work collaboratively with clinic Leadership, Veterinarians, and Staff.
• Ability to remain composed while working in a fast-paced environment.
• Excellent attention to detail.
• Ability to solve complex problems and balance multiple priorities.
• Excellent interpersonal skills, deescalation skills, and ability to resolve conflict.
• Proficiency with or able to learn/use Daysmart.
• Must pass pre-employment drug and background screening to be compliant with DEA requirements for dispensing controlled drugs.

Nice To Haves

• Graduation from technical school (preferred)

Responsibilities

• Oversee the day-to-day operations of our veterinary clinic, ensuring exceptional patient care while leading and supporting a team of veterinary technicians.
• Coordinate staff schedules.
• Provide coaching and performance feedback.
• Train and mentor new team members.
• Foster a positive, collaborative work environment.
• Partner with veterinarians to ensure seamless communication with clients.
• Manage escalated concerns with professionalism and compassion.
• Maintain accurate medical records and clinic documentation.
• Play an active role in patient care by supporting technicians as needed.
• Ensure clinic and surgical areas remain clean, organized, and fully stocked.
• Monitor medical supply inventory and DEA drug logs.
• Maintain knowledge of current veterinary protocols and emergency procedures.

Benefits

• Competitive salary
• Generous PTO program
• Up to 8 paid holidays per year
• 401(k) with employer contribution
• Medical, Dental and Vision Plans
• Employment with AHS may qualify you for the Public Service Loan Forgiveness (PSLF) program!
• Discounts on veterinary services and other pet perks!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED