Urgent Care Cma I- Full Time

Johnson Memorial Hospital•Franklin, IN

4d•Onsite

About The Position

This is a full-time position at an Urgent Care facility. The role involves supporting physicians and nurse practitioners in patient care, managing medical records, and ensuring the smooth operation of the examination area. The position requires adherence to all health center policies and procedures, including emergency protocols and patient rights.

Requirements

Successful completion and graduation from a recognized Medical Assistant training course.
CPR certified.
Current CMA, ENCMA, CCMA, certification required or must be obtained within 3 months of hire into CMA role (may not enter provider orders until Certification is obtained).

Nice To Haves

One year of related Medical Assistant experience obtained in a provider’s office or clinic preferred.

Responsibilities

Enters provider orders into electronic medical record.
Ensures that designated work area is clean and stocked with supplies on an ongoing basis.
Keeps physician/nurse practitioner and/or Director informed of any needed repairs pertaining to medical equipment/supplies.
Assists physician/nurse practitioner in preparing examining room, equipment, and patients for medical examination by taking medical history, taking vital signs, drawing lab specimens and performing other duties when assigned.
Administers medication both orally and/or by injection as prescribed by the physician/nurse practitioner while reinforcing proper medication and dosage requirements with the patient and/or patient’s family.
Assures patient and provider wait time is kept to a minimum by maintaining a steady flow of patient volume into the designated patient exam rooms.
Performs various laboratory tests, including but not limited to urine dipsticks, urine drug screens, and blood draws as requested by the provider.
Communicates findings to provider and/or patient while educating the patient as needed.
Consistently greets and treats patients in a professional manner as evident by demonstrating concern for patients in a helpful and positive way while maintaining confidentiality.
Conducts patient callbacks, schedules medical referrals by telephone and/or information system and follow-up medical appointments by telephone per provider’s orders including laboratory test and x-ray procedures.
Assists in taking incoming calls and making outgoing telephone calls for the appropriate medical services.
Retrieves medical files and/or replaces medical files to the appropriate designated location.
Assists in recording and securing all medications for the Center if requested by other medical staff before the shift is completed.
Accesses the electronic patient information system and Johnson Memorial Health (JMH) computer information system to obtain vital records and dictation from prior medical services.
Locates and retrieves patient and/or employer demographic information if patient’s chart is incomplete and/or missing.
Follows Center’s and JMH’s protocols in emergency situations and participates in codes.
Acts as recorder and obtains supplies in emergency situations.
Complies with all JMH and Center policies and procedures.
Supports the Patients’ Bill of Rights.
Performs other related duties as assigned.
Clearly communicates and continuously supports the Mission and Values of Johnson Memorial Health.
Conducts all activities in compliance with applicable laws, regulations, standards, and Johnson Memorial Health policies and procedures including Blood and Body Substance Precautions.