Urgent Care Clinic Manager

Get Well Urgent Care Corporation•Westland, MI

49d

About The Position

The Clinic Manager leads clinic operations and team members while helping create a positive clinic culture and an exceptional patient experience. The role ensures daily operations run smoothly, efficiently, and in alignment with the company's vision and mission. The manager leads and supports Medical Assistants, Front Desk staff, and other team members; oversees staffing, patient flow, and clinic readiness; and works with Operations, HR, providers, and other departments. The position is full-time and requires flexible availability based on clinic needs, including evenings and weekends.

Requirements

High school diploma or equivalent required.
Strong leadership, communication, organization, and problem-solving skills.
Positive attitude and ability to motivate and support a team.
Ability to multitask and lead effectively in a fast-paced urgent care environment.
Flexible availability based on clinic needs, including evenings and weekends.

Nice To Haves

College degree preferred.
Previous Medical Assistant and/or Front Desk experience preferred.
Previous healthcare, urgent care, or medical office experience preferred.
Previous supervisory or leadership experience preferred.

Responsibilities

Lead and support Medical Assistants, Front Desk staff, and other clinic team members.
Oversee daily clinic operations, staffing, patient flow, and clinic readiness.
Create a positive, supportive, and professional environment for employees and patients.
Manage employee schedules, call-offs, coverage needs, attendance, and timekeeping.
Assist with interviewing, onboarding, training, and developing employees.
Provide ongoing coaching, feedback, and support to help team members succeed.
Ensure company policies, procedures, and operational standards are consistently followed.
Maintain required clinic logs, checklists, safety standards, and compliance documentation.
Oversee inventory, supply ordering, expiration checks, and appropriate use of supplies.
Ensure the clinic is clean, organized, properly stocked, and ready for patients.
Communicate regularly with Operations, HR, providers, and other departments.
Participate in and lead company initiatives.