UPS Applications Engineer

Toshiba International • Houston, TX

1d

About The Position

Toshiba International Corporation is hiring a UPS Applications Engineer to use technical knowledge and interpersonal skills to understand customer issues and propose solutions. The engineer may participate in multiple parts of the business cycle, including quoting, forecasting, preparing technical literature, presenting product features and benefits, and resolving technical and commercial issues.

The role supports the sales department with product expertise, customer communications, technical presentations, quotation preparation, product application guidance, and assistance throughout negotiation, production, and post-shipment activities. It also involves developing product and industry knowledge, creating and reviewing product literature, testing products in a laboratory, and working with Design Engineering to resolve technical problems and support new product specifications. The position requires travel; the description gives estimates of 25% to 50% and up to 25%.

Requirements

• Bachelor’s degree in Electrical Engineering or a closely related engineering discipline.
• Working knowledge of three-phase AC power systems, UPS systems, batteries or energy storage, switchgear, and applicable standards such as UL, IEEE, NEMA, and NEC.
• Experience reviewing customer specifications and one-line drawings and preparing technical quotations or submittals.
• Strong technical communication and customer-facing skills.
• Ability to work effectively with Sales, Design Engineering, Project Management, and customers.
• Ability to manage multiple RFQs or projects concurrently.
• Ability to travel; the skills section states up to 25%.

Nice To Haves

• Two or more years of engineering experience preferred.
• Approximately 2–8 years of experience in applications engineering, power electronics, UPS systems, or electrical power distribution is described as an ideal background.

Responsibilities

• Assist and lead the sales department with product support, including technical presentations, product application guidance, customer specification reviews, quotation preparation under supervision, and answering questions throughout negotiation, production, and after-shipment activities.
• Develop general knowledge of Toshiba product offerings, their applications, relevant industry standards, complementary Toshiba products, and competitors’ products.
• Develop and review product literature, including manuals, brochures, application notes, success stories, and white papers.
• Test assigned products in a laboratory environment to evaluate their performance characteristics.
• Interface with Design Engineers to resolve technical problems and assist with new product specifications.
• Communicate with the sales force and customers.
• Train the sales force and customers, independently or with others.
• Complete additional projects as assigned by the supervisor.
• Comply with Toshiba policies and procedures and connect assigned activities to company objectives.
• Maintain awareness of profitability through orders and quotes; the role may include signing off on or reviewing quotes according to Toshiba policy.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level