Engineer, Applications
About The Position
Aptar is hiring an Applications Engineer in Cary, Illinois, for its Technical Services & Sales team. The role combines product engineering and customer-facing technical support, focusing on delivering application-appropriate dispensing solutions quickly and helping increase sales and customer satisfaction. Reporting to the Senior Manager of Technical Sales & Service, the engineer maintains, modifies, consults on, and influences technical product information and specifications in alignment with Global TDEs and expected customer product performance. The engineer supports Aptar Beauty product lines, including aerosol valves, BOVs and accessories, lotion pumps, fine-mist products, treatment pumps, and airless and fragrance pumps. The role includes technical support and project-management assistance; product development, improvement, customization, and cost-saving work; customer and employee training; laboratory testing and analysis; coordination with engineering and industrialization teams; and customer-site testing. The engineer also reviews customer drawings, specifications, and laboratory documents and prepares reports and correspondence.
Requirements
- Bachelor’s degree in Engineering, Science, Package Engineering, or a related field.
- At least 5 years of professional work experience.
- Customer-centric and strongly service-oriented, with the ability to work effectively with internal and external customers.
- Excellent verbal and written communication skills.
- Solid math skills.
- Strong analytical skills for evaluating laboratory tests and troubleshooting.
- Ability to make presentations relating to new product designs.
- Ability to use inspection gauges and instruments typical of a laboratory environment.
- Strong knowledge of Microsoft Office, including Outlook, Excel, Word, and PowerPoint.
- Good vision to perform visual inspection duties.
- Ability to lift up to 35 pounds independently.
- Ability to stand and walk for up to 10% of the shift.
Nice To Haves
- Thorough knowledge and understanding of dispensing spray systems.
- Laboratory experience.
- Project-management experience.
Responsibilities
- Provide advanced customer-facing technical support.
- Investigate potential product issues and develop solutions involving Aptar stock products to meet customer satisfaction with dispensing solutions.
- Lead designated cross-functional product-improvement, material-conversion, or cost-saving projects.
- Conduct customer and new-employee training sessions and technical presentations, in-house or off-site, for Cary product lines.
- Facilitate, consult on, and evaluate the development, refinement, and customization of stock dispensing solutions and products.
- Work with key global customers’ engineering and design teams to develop, refine, modify, and customize products.
- Coordinate projects as project leader within the product development system.
- Work with TDE and North American RTC Development Engineering to redesign and enhance existing products for performance, cost, or operational requirements.
- Coordinate molding and testing of new product samples with engineering and industrialization personnel.
- Visit customers and fillers to conduct in-plant tests on new product designs.
- Review and approve customer drawings, product specifications, and laboratory documents.
- Perform Aptar laboratory testing for product development and testing, including gasket swell, corrosion, leak, spray-rate, spray-pattern, particle-size, weight-loss, functional, and compatibility testing, and pressure-filling aerosol cans when needed.
- Complete Laboratory Work Request documents, analyze and interpret data, and write reports and other customer correspondence.
Benefits
- Competitive base salary and performance-based bonus plan.
- 401(k) plan, 401(k) match, and employer retirement savings contribution.
- Vacation and paid time off.
- Medical, health, dental, vision, life, and disability insurance.
- Pet insurance.
- Wellness plan.
- Paid maternity and paternity leave and parental leave.
- Flexible spending accounts.
- Employee assistance program (EAP).
- Education assistance.
- Company-paid holidays.
- Personal development and training opportunities through an award-winning corporate university.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
