Upholstery Trainer & Development Coach

Rock House Farms (RHF)•Hickory, NC
•Onsite

About The Position

The Upholstery Trainer & Development Coach is a newly created, full-time role based at Century Chair Plant 3 in Hickory, North Carolina. The position uses upholstery expertise to teach, mentor, and develop new and existing furniture manufacturing associates, helping them build craftsmanship, confidence, and production-ready skills. The role also partners with recruiting to engage local schools and educational programs through presentations, relationships, and hands-on demonstrations. Local travel for occasional school visits and educational events is required. The employee will complete a Supervisor Training Program. Candidates will complete a strengths assessment during selection. Offers are contingent on successful completion of a post-offer and annual background check, and candidates must meet applicable school district requirements for campus access and student engagement.

Requirements

  • At least 7 years of experience in high-quality residential furniture upholstery.
  • Excellent craftsmanship, technical knowledge, and attention to detail.
  • Patience, strong one-on-one communication skills, and a genuine interest in teaching others.
  • Ability to recognize individual strengths and adapt instruction to different learning needs.
  • Strong presentation skills and confidence speaking to groups.
  • Ability to engage and build positive relationships with students, trainees, teachers, and educational partners.
  • A positive, encouraging approach combined with clear performance expectations.
  • Willingness to travel locally for occasional school visits and educational events.
  • Successful completion of a strengths assessment as part of the selection process.
  • Successful completion of post-offer and annual background checks, in accordance with applicable laws and company policy.
  • Meet applicable school district requirements for campus access and student engagement.

Nice To Haves

  • 10 or more years of experience in high-quality residential furniture upholstery.
  • Previous teaching or supervisory experience.

Responsibilities

  • Teach upholstery skills through hands-on demonstrations, instruction, and practical training.
  • Assess trainees' individual strengths, technical aptitude, and opportunities for improvement.
  • Coach and motivate trainees to build confidence, craftsmanship, and production-ready skills.
  • Evaluate progress, provide constructive feedback, and maintain quality and performance expectations.
  • Help existing associates develop new skills and advance their careers.
  • Partner with the recruiting team to visit area high schools, vocational programs, and furniture academies.
  • Deliver presentations and hands-on upholstery demonstrations to students, teachers, and community partners.
  • Build relationships with vocational teachers and educational partners.
  • Complete a Supervisor Training Program to strengthen coaching and leadership skills.
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