Upgrade Center Specialist

Chapman BMW on Camelback•Phoenix, AZ

169d•Onsite

About The Position

Chapman BMW on Camelback is looking for a high energy and motivated sales professional to join our team! The Upgrade Center Specialist will work with management, service advisors, technicians and clients daily. Preferred candidates are outgoing and great at building relationships. Successful candidates thrive in a fast-paced environment and enjoy having a variety of tasks to complete each day. Previous automotive sales experience is required. If you’re ready for a rewarding new opportunity in the automotive industry, come join our team!

Requirements

A minimum of 1 year of automotive sales experience is required
High school diploma or GED equivalent
Working knowledge of computer systems and Windows PC applications
Ability to navigate and learn new systems and applications
Strong written and verbal communication skills, in person, over the phone and via text or email
Ability to be on your feet for extended periods of time
Ability to safely drive or move vehicles
Must have a valid driver’s license and clean driving record
Must be willing to submit to a pre-employment background check and drug screening

Nice To Haves

Experience using CRM systems preferred
Bilingual in Spanish is a huge plus

Responsibilities

Act as a liaison between the sales and service departments, assisting clients based on their specific needs
Listen to and troubleshoot client problems using BMW systems and software
Assist management, technicians and service advisors in finding the best solution for our clients, based on cost and feasibility of repairs
Assist clients who choose to purchase a new vehicle instead of repairing their current vehicle
Order cars to client specifications and maintain strong communication with the client through vehicle delivery
Process lease terminations
Assist with other duties, as assigned