University Security Officer

John Carroll University•University Heights, OH

2d•Onsite

About The Position

The University Security Officer is responsible for responding to and assisting with emergencies on campus, producing non-criminal reports, conducting proactive patrols with a community policing approach, and ensuring the physical security of university property. This role also involves supporting campus activities with event security, enforcing parking rules, overseeing gate attendant and shuttle functions, and providing various services to the campus community. Additionally, the officer may assist with CCTV and alarm monitoring.

Requirements

Must not have been convicted in a court of law of crimes of violence, or any other offense which has as an element 'the use or attempted use of any physical force or threatened use of a deadly weapon towards those persons that are generally covered by those statutes as related to family members.'
Must possess a valid Ohio driver’s license and a good driving record (defined as no more than two (2) two-point moving violations or their equivalent within the preceding three (3) years, and no convictions for six-point moving violations and/or felony traffic violations, or their equivalent, within the previous five years).
Must be able to pass an extensive background investigation, drug screen, and psychological testing.
Demonstrated strong interpersonal skills and effectiveness in written and oral communication.
Strong customer service skills and an ability to respond to others with tact and diplomacy.
Ability to understand and work effectively in a diverse, multi-cultural university environment.
Ability to cope with and diffuse situations involving angry or difficult people, and react appropriately (within legal and policy limits) in stressful or dangerous situations.
Interest in understanding and supporting John Carroll’s mission to inspire individuals to excel in learning, leadership, and service in the region and in the world.

Nice To Haves

Work experience where decision-making, problem resolution, and de-escalation of difficult situations are needed.
An Associate degree or college-level coursework.

Responsibilities

Respond to and assist the police officer on duty with emergencies, including criminal, medical, fire, and other emergencies on campus or affecting the JCU community.
Produce non-criminal reports that are clear, concise, complete, and correct.
Conduct proactive campus patrol, employing a community policing approach, which includes engagement with members of campus constituencies through positive interactions and an active, high-visibility presence.
Address suspicious activity in an unbiased and safe manner.
Ensure the physical security of JCU property.
Identify potential hazards and act to remedy them.
Provide support to campus activities in planning and execution of event security, parking, and transportation.
Enforce campus parking rules.
Ensure the smooth operation of the gate attendant, shuttle, and JCUEMS functions, providing guidance and support as needed.
Provide services to the campus community, such as lost and found, room lockout, vehicle jumpstarts/lock-outs, fingerprinting, after hours physical plant troubleshooting, and other services as appropriate.
Assist with CCTV and alarm monitoring as needed.