University Police Records Analyst

Penn State University•University Park, IL

3d•$40,608 - $58,836•Hybrid

About The Position

The Penn State University Police and Public Safety Department protects and serves more than 100,000 students, employees, and visitors across its Pennsylvania campuses. The University Police Records Office is seeking a full-time Records Analyst to work in its centralized office, which manages police records for all Penn State campuses. The Records Analyst reviews confidential police records for accuracy and compliance with state and federal statutory reporting requirements, resolves inconsistent information, and creates and maintains confidential files and reports in electronic and hard-copy formats. The position receives, processes, and disseminates sensitive criminal history records and protected information while ensuring confidentiality; processes requests for confidential police records and criminal history record information; and serves as a first-line liaison to internal and external contacts. Additional duties include entering data into the department’s records management system, answering phones, sorting incoming mail, and performing general office duties. The role uses SharePoint, Excel, and Crystal Reports. The position offers a flexible work arrangement combining remote and on-campus work. Approval of remote or hybrid work is not guaranteed, and questions about the flexible schedule should be directed to the hiring manager during the interview process. An in-depth background investigation and CJIS fingerprint check are required to work within the police facility. Employment also requires successful completion of background checks in accordance with University policies.

Requirements

Associate degree; previous relevant work experience may be accepted in lieu of education.
No prior relevant work experience required.
Use good judgment when handling sensitive information or situations and maintain confidentiality.
Attention to detail and strong organizational skills.
Outstanding customer service skills.
Ability to work cooperatively with faculty, staff, students, and federal and state agencies.
Excellent verbal and written communication skills.
Strong computer skills, including Microsoft Office 365 and database inquiry.
Ability to multitask and work on time-sensitive projects.
Trusted ability to work with confidential information.
Successful completion of an in-depth background investigation, CJIS fingerprint check, and University-required background checks.
Applicants must be authorized to work in the U.S.; Penn State does not sponsor or take over sponsorship of staff employment visas.

Nice To Haves

Previous relevant work experience is accepted in lieu of the education requirement.

Responsibilities

Review confidential police records for accuracy and compliance with state and federal statutory reporting requirements, and resolve inconsistent information.
Create and maintain confidential police files and reports in electronic and hard-copy formats.
Receive, process, and disseminate sensitive criminal history records and protected information while ensuring confidentiality.
Process requests for confidential police records and criminal history record information.
Serve as a first-line liaison to internal and external contacts.
Enter data into the department records management system.
Answer phones, sort incoming office mail, and perform general office duties as assigned.
Operate SharePoint, Excel, and Crystal Reports.