University Police Records Analyst

The Pennsylvania State University • University Park, FL

1d • Hybrid

About The Position

The Penn State University Police and Public Safety Department serves students, employees, and visitors across its campuses in Pennsylvania. The University Police Records Office is seeking a full-time Records Analyst for its centralized office, which manages police records for all Penn State campuses. The position reviews and maintains confidential police records, processes records requests, supports data entry and reporting, and serves as a liaison to internal and external contacts. The role requires sound judgment and strict confidentiality when handling sensitive information. The position offers a flexible arrangement combining remote and on-campus work; approval of remote or hybrid work is not guaranteed.

Requirements

• Associate degree, or relevant work experience accepted in lieu of education.
• No prior relevant work experience is required.
• Good judgment when handling sensitive information or situations, and the ability to maintain confidentiality.
• Attention to detail and strong organizational skills.
• Outstanding customer service skills.
• Ability to work cooperatively with faculty, staff, students, and federal and state agencies.
• Excellent verbal and written communication skills.
• Strong computer skills, including Microsoft Office 365 and database inquiry.
• Ability to multitask and work on time-sensitive projects.
• Authorization to work in the U.S.
• Successful completion of required background checks; an in-depth background investigation and CJIS fingerprint check are required to work within the police facility.

Responsibilities

• Review confidential police records for accuracy, compliance with state and federal statutory reporting requirements, and resolution of inconsistent information.
• Create and maintain confidential police files and reports in electronic and hard-copy formats.
• Receive, process, and disseminate sensitive criminal history records and protected information while ensuring confidentiality.
• Process requests for confidential police records and criminal history record information.
• Serve as a first-line liaison to internal and external contacts.
• Enter data into the department records management system.
• Answer phones, sort incoming office mail, and perform general office duties as assigned.
• Operate SharePoint, Excel, and Crystal Reports.

Benefits

• Medical, dental, and vision coverage.
• Retirement plans.
• Paid holidays, vacation, and sick time.
• 75% tuition discount for employees and eligible spouses and children.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree